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“"I recently had a great experience with Nutmeg Bank. Their customer service was exceptional, and the staff was very helpful in guiding me through the process. I appreciate their efficiency and professionalism."”
“Very kind, and professional staff. Kindness goes a long way and once you get to know your teller they are just like a friend to you. I'd highly recommend doing business with this bank, if anyone for any reason had a bad experience I don't know what to tell you, it's not the bank, it's you.”
“Good day Chase Bank:I’m going to rewind it so I could play it forward for the Chase bank customer service team. Francisco Rodriguez is a white unicorn in the arena of customer service period.My name is Loui and I’m a customer. I like to do a shout out to a special employee at Chase Bank located on 109 New London Turnpike, Glastonbury, CT 06033 Francisco Rodriguez his customer service is exceptional. The brand Chase Bank doesn’t make the business roll. It’s the super employee like Francisco Rodriguez who makes the brand better and brings al value for Chase Bank I’ve been around for 60 years 10 star rating for Francisco Rodriguez period.Loui-Life is better with Jesus.Our new addition to our family Chiquita life is better with a puppy-Loui.”
8:30AM - 4PM
102 LaSalle Rd, West Hartford
Banks
“The entire team is so kind, helping, and nice. And they go out of the way to help you personally, and if you have a small business, they have such great products that can make life easier”
“I didn't realize until today that I had been taking the customer service in this branch for granted. I had to visit the Farmington branch (since it was nearer) twice and my experience there was horrible. After being disappointed there, I called this branch and they said they can assist me at a short notice without any appointment. The staff here is awesome and the bankers are knowledgeable. Their willingness to help reflects from their behavior. I'm sure I will always visit this branch even though it's farther for me from other branches.”
“Great service by Elvis setting up my new credit card. He did a great job explaining the cash back features on the card and answering my questions. I got my full sign on bonus too! I have called him a few times since our appointment to ask other questions and he’s always available.”
8:30AM - 4PM
1245 New Britain Ave, West Hartford
Banks
“UNQUESTIONABLY, A SECURE BANK LOCATION, WITH ABOVE AVERAGE FRIENDLY & HELPFUL BANK EMPLOYEES!ALSO, ALL OF THE BANK EMPLOYEES JUST UTTERLY COMMAND AN ATTITUDE OF FINANCIAL RESPONSABLILITY AND TRUSTWORTHINESS!KUDOS TO THE AMERICAN EAGLE FINANCIAL CREDIT UNION BANK FOR BEING SO FISCALLY PERFECT FOR MY BANKING NEEDS!”
9AM - 4PM
2 W High St, East Hampton
Banks
“I have had my debit card compromised more than once, & all the people at Liberty bank are always polite, courteous & also fast! They are s joy to work with!”
9AM - 5PM
1041 Main St, Manchester
Banks
“I am very impressed with the service I received at this bank. I needed to conduct a somewhat complex transaction under a time crunch. Geraldine was very knowledgeable about the process and helped me complete it in time. She squeezed me in on a busy Saturday and managed to keep me moving as well as help customers waiting in line. The staff at the bank were busy handling a gamut of requests from a steady queue both inside the bank and at the drive up window. Everyone was treated professionally, kindly and with a bit of humor. I am happy that I chose this bank to handle my new account.”
“Good service, they do not charge you monthly payments if you do not have funds, it is a matter of making transactions. Thanks to Mayra for the good reception, I recommend it ??”
9AM - 5PM
714 N Main St, West Hartford
Banks
“Jerome and the rest of the staff went above and beyond with my issues and helped out my non profit to get all the information we needed. Worth the drive!!! Definitely more personable than the store branches”
“I’ve been a loyal customer for over 5 years. I would just like to give recognition to the staff for the amazing support and kindness. Brett the bank manager is outstanding and helped me rebuild my credit score and savings to a standard that I’m happy with. Jerry and Lynn are always extremely helpful at the front desk and always have positive attitudes. I’ve referred multiple people to this branch and they love it. I will continue to use this branch for all of my current and future banking needs.”
9AM - 4PM
460 S Main St, Middletown
Banks
“Friendly courteous helpful staff, knowledgeable and welcoming. Informative.Comfortable chairs while waiting.Change machine on sight.Working one day but not the next.Had a few issues but the staff offered solutions to resolve the problem.Overall good experience when opening an account.”
“Started going to the Farmington Ave branch in 2018 because my previous employer pays through this bank. Mr. Marlon introduced himself and encouraged me to open an account there. Best decision ever, am now a proud business owner with help from this bank and doing well. Not to mention the the staff. Customer service satisfaction like no other bank (PRICELESS).”
8:30AM - 5PM
143 S Main St, West Hartford
Banks
“We stopped by yesterday to open a savings acct for my 13yo, & everyone was so friendly! Kasey got him all set up in record time, welcomed us to the area, & gave us sushi recommendations to boot! So, so much better than our former bank!”
“We recently had to scramble getting fund’s transferred and applying for a Mortgage. Bank Manager Christina Wilcox was so kind and professional, going to any length to help us. Just wanted to let everyone know what a gem you have within your organization. Thank you again Christina!”
“So glad I switched my banking here...last bank changed 3 times and, surprise, kept removing services and adding fees...I'm always able to receive a quick answer to my questions...I mainly use the Stafford branch and all the people there are GREAT !!!”
“The Newington branch is staffed with friendly, helpful folks who can help you and send you on your way in no time! The bank itself has much better terms than you'll find at the bigger regional/national bank chains.”
9AM - 5PM
225 Trumbull St, Hartford
Banks
“Peaches Grant had two customers ahead of me. While Laurie did first assist willfully it was great how Peaches took lead and accomplished printing my needed documents and what she wasn't able to do she didn't hesitate to ask and still help me while wearing a great smile the whole time doing it. I appreciate both ladies help today at the Hartford downtown location earlier today, April 24th, 2024.”
“I have been a member of Nutmeg State for over 20 years. I have always had extremely wonderful service…. I never have had any issues that couldn’t be resolved. When I have called (which is rare) to ask a question, everyone is so helpful. I highly recommend Nutmeg!!!”
“The staff at this branch was amazing, after i visited the Farmington location I had a bad taste in my mouth, they were rude and asked a ton of questions regarding the service i needed which was to deposit checks and even attempted to get me to come back the next day after i told them i came out of my way in traffic. So thanks but no thanks Farmington and thank you Newington branch for even going out of your way to offer refreshments while i waited.”
9AM - 5PM
55 S Main St, West Hartford
Banks
“Very courteous and friendlyI am very impressed by this bank. When I thought service seems to have disappeared from banks, this bank restored my faith in back in personal bankingThanksShashi”
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“This Credit Union is the finest financial institution I have ever done business with.The are competent, compassionate, and understanding. Whenever I have gotten my self into a financial problem, they are always there to help. No judgment, just concern.Many banks and even Credit Unions are cold and calculating.They are none of these.I recommend ANYONE, whether very wealthy or scraping by, to join this Credit Union.They are financially savvy and will help you get the most out of your investments.Above all, they are honest, which is an almost impossible trait for any financial institution.”