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August 2024 by Mike Fulton
We brought our vehicle to People's Auto for a couple issues before taking a long road trip, one of which was a spongy brake pedal. The mechanics bled the brake system, and it felt somewhat better, so we assumed the issue was fixed and went on our way. This vehicle was new to us at the time, so we weren't sure what the brakes should normally feel like. During the trip we noticed pulsating when braking, so when we got home we brought it to another local shop closer to our home to change the pads and rotors. We were then informed that the rotors needed to be changed as expected, and also that our caloper bolts were loose and that some washers were missing, to the point where brake fluid was squirting out all over 1 of the wheels. This definitely should have been caught by People's Auto when they were diagnosing the issue of the spongy brake pedal. Since they did not fix the issue the money we paid them was a waste, and we had to pay another shop to fix the same issue. Due to their location it was not convenient for us to return to People's Auto to try to have them resolve the issue, but even if we did the wait time for our initial appointment was 2 weeks.
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August 2024 by Erin Durkee
We’ve towed my 2017 Jeep Wrangler Sport Unlimited to People’s 3 times in the last year. We’ve been very happy all three times - nice, down to earth guys, they diagnose and repair and the prices are fair. We highly recommend People’s!
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July 2024 by marc kaplan
Went here for first time with my Audi Q5 after first going to my regular German auto repair shop to get a 2nd opinion and saved an enormous amount of money due to the fact that my car did not need all of the work that my regular shop quoted, needless to say I found my new repair shop.
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November 2023 by Tom Boberek
Best around
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August 2023 by Yizheng Wei
Incredibly professional service and very reasonable price, I highly recommend this place for your vehicle service need.Service: Tires
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August 2023 by demian vivilecchia
Really happy with the quick service I got from this busy little place. Awesome guys in here. I’ve had jobs done for a full engine replacement on a Volkswagen and a simple radiator. Fix for a Subaru. Always excellent service.
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August 2023 by Daniel Zalewa
I brought my car in for a blown turbo. Turbo was replaced (took 6 weeks, though I understand sourcing parts for my car is difficult due to age and that it was a limited run engine model). While replacing the turbo I was told a CV axle was broken and thus replaced. Oil change was done along with new filter. They also informed me that when the turbo was replaced they also replaced the EGR cooler (not broken, and this was not listed on the itemized bill). I was informed they gave MY car's EGR cooler to someone else who was in need of one. Not sure why that was considered appropriate considering they did not ask me or inform me of this until after it was already done.After picking up the vehicle, I noticed a significant oil leak that was not present before (it burned through 1 quart of oil in the 1 week I had it). I noticed significant issues with power to the vehicle that would not make sense given it had a new turbo, and it also began having symptoms of a broken axle (I've been working on cars my whole life and can recognize signs of a broken axle). The only reason I brought it in was for a blown turbo to be replaced. They did not tell me about replacing the axle until after I picked it up which cost me an extra $200+.Brought vehicle back after noticing aforementioned issues, they refused to believe the axle was a problem and told me that the oil pan leaking was also not caused by them. They said the noise was due to the undercarriage cover flopping around (never had this issue in the 80k miles I've put on this car). They did nothing to fix the leaking oil pan drain plug. Broken axle noise went away, presumably because it cooled off and the bearing stopped rubbing, and they sent me away, only for the noise to come back halfway home. Turned around and they told me to bring it in for a full diagnosis. I did so, and they confirmed the axle was making the noise and allegedly replaced it with yet another new one. Noise indicating broken axle came back within 3 days, leading me to believe it was not replaced at all. I replaced the axle myself at home with the original axle that was in when I brought it to them (thankfully they let me keep that one) and the noise has been gone for 3 weeks. I'm now having issues with the EGR cooler tube leading to significant boost leak and power loss, so I'm assuming they gave me someone else's faulty EGR cooler (probably the broken one from the car they put mine in).I would give 0 stars if I could.
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August 2023 by Joe Berrouard
Great shop, really nice people that do good work. Had my intake manifold replaced and valves cleaned and got it back the same day.Service: Engine repair
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June 2023 by Roland Hebert
Best and most professional service we've ever had!
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April 2022 by Peter B.
Best place in Enfield to take your car for repairs. Dave is honest, reliable and does a great job of inspecting and fixing any issues you may have with your vehicle.
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January 2022 by george pippin
excellent as always.been a customer about 30 years.
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January 2022 by Melien Lavoie
Always helpful and professional staff who knows what they are doing.
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May 2021 by Stephen Burnell
Great service. I have been bringing my Audi there for 9 years and never had a bad experience. Always upfront and let's you know what needs to be done. I'll keep coming back. I would recommend you do the same..
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March 2021 by John McLellan
This place is awesome. Dave was easy to work with. He did what he said he would do, in the time he said it would take and it ended up being less than his quote. I had some engine work done and new shocks and struts all the way around. My truck runs like new. I will definitely go back and will tell anyone looking for work to be done on their vehicle to go Peoples Auto. They are awesome and the experience was top notch.
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November 2020 by Phil Aguiar
Just to fix a small 30 minute issue. Was over priced. Windows are smudged, door panel is off, and my seats have black stains on them. Horrible quality shop.
