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September 2023 by Lauren Abbott
I had my passport photo taken here the other day. Rich was so helpful, nice, and efficient through the whole process. He took a great photo, got all the forms together and packaged, and helped two other customers at the same time. It was excellent all around.
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June 2023 by Stephanie Mazzulla
I had a change of address.The lady w light hair was annoyed when I asked. Then said leave it there. She never processed my change of address. She was rude and I had feeling she did not change it. I went whole month w no mail. I wish I knew her name I would mention her!
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June 2023 by Jenna Wetzel
Very friendly man helped me today- my 1st time using this post office. Thank you!
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May 2023 by Dodo AL
Updates, Jerry you got to be more welcoming bro! like it’s not hard when someone tells you how are you? You remain quiet without a response, unless you’re racist? Very Rude staff !!!
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April 2022 by Pat Gonzalez
I have been going to this Post office for years and have had good experiences. Once in a while, I've noticed one staff who was a bit moody, but we are all human. She has improved her attitude, so I wouldn't judge all the staff according to someone's bad day. The people at this Post Office are really good people, in my experience. We all have bad days, trust me I've had a few, yet I they have been super kind.
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January 2021 by Couponing Witht
My post office is the best. Idk why they have a 2.0 rating. They deserve a 5 out of 5Rich is awesome. My children adore miss cat (kitty) and miss paula. Jerry is greatLove them all.
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December 2020 by Richard D.
Awful, rude employees, and refuse to deliver my mail suddenly after 2.5 years of living in the same apartment. The reason? "Not secure location." Again, this is after 2.5 years and hundreds of deliveries. I sincerely wish they would get canned. Obama should have let the USPS fail. I would be happy knowing that these "people" went hungry. If this was a private business, it would have gone under years ago. Unbelievable.
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June 2020 by Lindsay Abrams
I have been a resident in Simsbury and have been going to your post office building for 20+ years and have always been pleased with the employees who have worked there. These past 2 visits I've gone there I have been highly upset and appalled by the lack of customer service from the workers who have worked there. I have gotten eye rolls, attitude, and derogatory words from them when I am asking them a simple question, i.e. to see if I needed to pay for shipping for a package or to ask to close an envelope. I didn't think that those two requests were such a huge hassle for them to do since their job is to help out the customers with their mail and packages. If I could put zero stars, I would.
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January 2020 by Patrick degnan
Clean office with vintage fittings and art in good condition.
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January 2020 by Miguel Santiago
25 stars for RICH, jerry, and kitty
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November 2019 by Kyvaughn Patel
Convenient
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October 2019 by Malayla Patel
Long wait.. workers standing there not taking customers while one person works. 240pm today. Such a poor experience. Ill drive further to post office with friendly workers. Also WAY OVER PRICEED PO BOXES. omg 106 a year
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August 2019 by Molly B
Friendliest most helpful post office staff I've ever met. Thank you!
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March 2019 by David Volle
Came here on a Saturday for a passport walk in and had a great experience. Everyone was super helpful. Don't know who everyone else was working with but would 100% come back for anything USPS related
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October 2018 by Eric Gauli
Staff extremely rude. Can't recommend interacting with anyone there at all
