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February 2024 by Thomas Clapps
Amazing service - above and beyond! We needed a yard sign printed same day and when I called even though they were unable to do it, Rick reached out to his contact at Signs Plus in East Granby, sent them our artwork, and facilitated the whole thing so we were able to get it right away.I can't say enough good things about our experience with this store but more specifically Rick - thank you so much!
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February 2024 by Hether Whittier
Most helpful staff at a store I’ve ever been to . Amazing customer service!
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February 2024 by Florence Thomas
My favorite store to drop my package off easily in and out friendly atmosphere
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January 2024 by Dylan Teixeira (Blue)
I have been buying things from all different kinds of sites. When amazon, usps, etc send items its fine no problems. The moment ups gets a hold of my packages they tend to go brain dead. They tell me my address is wrong or it will get delayed for days cause no one is there at my house. These guys always give me trouble while other competitors do it flawlessly. Ups is a joke, still waiting on another package as usual.
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October 2023 by Hal Chernoff
Everything they packed and shipped for me arrived damaged. What I packed myself arrived fine.
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July 2023 by Marybeth Endrelunas
Googled free fax near me UPS store comes up first, I go to store kid behind the counter faxes my documents then tells me it's $1.00 a page. Should have told me the cost BEFORE faxing!
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May 2023 by Erick Smith
I have never dealt with a more delightful group of people. It was a breeze, and they were the most pleasant!
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May 2023 by Karen W.
very helpful Did an amazon return and they were quick to package everything up and send it
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December 2022 by Lee Kay
I'll wait to share the details, UPS has one last chance to fix the situation.
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November 2022 by Chris P
I always use this location for my returns and all that work there are fantastic people. Recently, I've been collecting clothes for hurricane relief in Florida. I asked Curt (the manager) if he would ship 4 kitchen size bags for the effort for free and he didn't blink an eye and said yes. These are the companies we need to support in our community! Taking the burden off those working to help those in need. Thank you Curt, for passing the blessing forward.
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October 2022 by Steven Graczewski
Horrible experience. Kept telling me my package was sent out, when in fact it wasn’t. Strung me along saying I’ll get an email confirmation which I never did to this day. Don’t go here, go to another location.
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October 2022 by Jessie Leichner
The owner is very professional and kind . Goes the extra mile to satisfying his customers. They are quick kind and professional.
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September 2022 by ME
They charged me more than the stated shipping costs on UPS's website. I entered the package weight and dimensions correctly.
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September 2022 by Stella Ilchenko
Rick is not keeping his words and never calls back when promises. Told me that he filed insurance claim because the frame was severely damaged during shipping back in April 2022 and now is September and not a word.
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August 2022 by Elizabeth Halky
Today was my first time at this UPS store and the service was friendly and quick. I chose this location because they had such good reviews and they really did live up to everything nice that had been said about them. I had the opportunity to meet Rick and thank him for having wonderful employees. I highly recommend this location