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September 2023 by Debbie Robinson
The manger sucks he's rude n does not care his workers took the recipt and would not take them back he's rude and and no one should have to go thru this
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August 2023 by Joe B.
Highly underrated for not just "party" supplies but cheap, durable catering style and hosting supplies from pop up trash and recycle to platters, cups of all varieties, chachkis, accessories, and everything you'd also find at Walmart or stop and shop.
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July 2023 by Erika Pimentel
If you seeking for help here is the place lovely you can get so.many different things for those special occasions
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January 2023 by Briana Blackwell
Have only placed balloon orders for this location. Everything I purchased was accurate and ready based on the time needed. The only critique is that both times the balloons did not seem fully inflated at pick up. They seem to under inflate the balloons.
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October 2022 by Jennifer D.
Wonderful Customer Service each and every time I pop in. Such a great staff! Absolutely impressed with how they have gone above and beyond.
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August 2022 by W C
Staff was friendly. General party supplies. Only a few selections for particular themes. Building is older but can't that against the company.
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August 2022 by Hammer Head
Smelled musty, felt like the roof was leaking on products
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July 2022 by Ana B.
If you're having a party, any type of party and need decorations, balloons, cups, plates, banners, etc.. Party City in Simsbury is the place to go. Everything is in this store, number balloons, balloons to spell a name, a long word or a short word. Unicorn decor, Spider-Man decor, St. Patty's Day decor, Americana decor, you want it, they've got it. You just need purple cups, plates and supplies that's here too! The store has it all really! Some things are a bit overpriced. I wouldn't get all my supplies here, as it can be costly, but for some things that may be harder to find at bigger retailers, Party City is a good go to.
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November 2021 by Cynthia McK
Large selection of party goods. Had no problem finding a Unicorn pinata for a discerning three-year-old?Courteous, efficient employees.
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November 2021 by Deina P
Four days before Halloween so I expected it to be busy. They had 3 employees working the registers and when I got in line there were about 8-10 people ahead of me. Unfortunately an older gentleman behind me kept making snide remarks about the line and whatnot but honestly you shouldn’t go to a party store days before a holiday and expect it to be business as usual. I give the employees a lot of credit because they were very calm and collected, and maintained their calm even when a little girl threw up onto the floor near the cash register. I honestly was just really impressed at all of the employees’ responses to the entire situation. They helped the mom clean up and tried to reassure her that it was just an accident. Overall the store was very clean and tidy. Some sections were obviously picked through but everything was still pretty organized and the line moved rather quickly even with the little incident. I would go back to this store for future party needs.
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October 2021 by Deina P.
Four days before Halloween so I expected it to be busy. They had 3 employees working the registers and when I got in line there were about 8-10 people ahead of me. Unfortunately a gentleman behind me kept making snide remarks about the line and whatnot but honestly you shouldn't go to a party store days before a holiday and expect it to be business as usual. I give the employees a lot of credit because they were very calm and collected, and maintained their calm even when a little girl threw up onto the floor near the cash register. I honestly was just really impressed at all of the employees' responses to the entire situation. They helped the mom clean up and tried to reassure her that it was just an accident. Overall the store was very clean and tidy. Some sections were obviously picked through but everything was still pretty organized and the line moved rather quickly even with the little incident. I would go back to this store for future party needs.
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October 2021 by Larry Vigil
The Halloween item I purchased lasted 5 minutes and died, not too happy. I'll update once I return.
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September 2021 by Dave B
The manager was too snarky. Customers don't need antagonistic sarcasm. And everything in there feel like it belongs in a dollar store. One item we asked about was visibly damaged, but it was the only one. I asked if there was a discount and the manager said no because it gave the item character, then he turned away. Seriously bad service.
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July 2021 by Keisha M
Rob was so helpful in the store helping me with my balloon selection. Very friendly!
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June 2021 by Nicole Fitrzyk
Staff was rude. I guess they think it’s okay to rudely throw receipts at customers if their line is long. Not to mention we had to take two trips back to the store because the balloons deflated by the time we got home. At the end of the day we still did not have properly inflated balloons. Next time I’ll take the longer drive to a different establishment to avoid this mess of a store.
