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“It’s been a while since I’ve been into a physical Beat But location but re commend this one and will be back. I was impressed with the large selection of appliances and open box options for a bargain hunter like me, 2 things I didn’t expect. On top of that I had a small issue with an order I placed online and came to pick up, but “Big Kev” took great care of me and got me all squared away in a matter of minutes.”
“Stopped by for a new screen protector. No wait. Even though my phone is old and the protector has been discontinued, the gentleman called his manager and found one. We really appreciated the "extra mile" he took.”
“Alex was knowledgable, helpful and friendly, helping us replace our daughter’s lost phone. From nightmare to dream scenario with a very smooth process. 5 Stars!”
“This is my first time in This store. Amazing service super fast port My number in just 10 min. Really recomended. Visit to get best service for boost mobile network and phone accesorios.”
“The staff were members were very friendly, helpful, and knowledgeable. I was pleasantly surprised at what an easy visit it was and how well my issue was resolved.”
“Hong was extremely helpful and efficient in helping me understand my options and ultimately getting A new iPhone 16.
He made sure to provide me with all the promotions and discounts available to me. Would recommend anyone to visit Wong in Unionville for any Verizon inquiries.”
“My phone was broken and thank God Mr. Luis, with his patience and kindness, picked up my phone and said for sure something had disconnected and it was only in the blink of an eye that he fixed my phone, I am very grateful, thank you very much Mr. Luis, you were an angel, thank you very much for your help, I am nothing without my phone, but you managed to bring my phone back, for those who have a broken phone and are in despair, go to 538 Park Street, at El Domi Cellphone Repair ❤”
“We would like to thank Jordi at the att store in Avon he was very helpful and went out of his way to help us switching to direct tv if we could give him a higher score than 5 it would be a 100 thank you the Violette”
“Had a wonderful experience today @ Verizon. Pedro was the absolute best. Assisted me in everything I needed. He was patient & very knowledgeable. He even stayed pass his shift in order to assist me getting a new phone.”
“Representative David was excellent in resolving my issue of transferring my data from my old phone to my new phone. He also helped me with the proper case and other accessories.”
“Justin is the most proficient, efficient and capable T-Mobile employee I have encountered over the years as a T-Mobile customer. He helped navigate a SIM card issue that could not be resolved at other T-Mobile stores. On other occasions he also came through with exceptional service.
The intent behind this review is for ownership/management to take notice of this valuable employee (by making a record of this review).
With Gratitude,
Mark”
“Outstanding service from Mingo and Chase! They stayed late to ensure my carrier switch was successful and handled everything professionally and efficiently. Really appreciated them going the extra mile to help me - even staying 30 minutes past closing. This level of customer service is exactly why I chose T-Mobile and left my old provider. Highly recommend this location! Thank you!”
“I dealt with someone name Will he was awesome!! He answered all my needs and made sure I was content with everything during the whole transaction!!! Keep up the good work will you are appreciated!!!!”
“The young ladie named Rechel (sorry if I misspelled) deserves a raise point blank period . No matter how full the store is she provides the same energy and passion needed to assist each and everyone and go above and beyond to make sure each and every customer leaves store with the upmost level of satisfaction.... Keep up great work and each visit to your store is a enjoyable interaction”
“This Is My Go To Location...Anytime I Have A Question Or Need Help With My Phone Nelly And Ray Are Patient With Me Through Out The Whole Process , I Recommend This Metro To All My Friends And Family”
“Wilson the Manager is 5 stars! He is great at what he does and excels in 3 different languages (English, Spanish, Portuguese) to better assist the location! I highly recommend this location ! I’ve sent my friends and family here and nothing but great feedback always!”
“After a frustrating 4-hour journey bouncing between T-Mobile locations, I would highly recommend visiting the West Farms Mall Branch. It was there that I finally had the pleasure of speaking with Assistant Manager Maya Sears Powell, who patiently and professionally attended to my needs. Her excellent customer service was a shining example of the high standards that T-Mobile should strive for. In contrast, my earlier experiences at the Hazard Avenue Branch had left me overwhelmed,but Maya's outstanding service redeemed my faith in T-Mobile's customer care.”
11AM - 5PM
1200 Park St Ste 1W, Hartford
Mobile Phones
“cricket ....After losing my SIM card to my phone I want to cricket on New Britain avenue it was told that my account would not come up and to go to cricket on Park Street in Hartford Connecticut!! I enter cricket not knowing that my passcode had already have locked out already and that I would never be able enter my account!!
I spoke with store manager Cathy she tried her best to help me get my issues resolved she called customer service also the help desk to see if we can change my information that was entered incorrectly my name was enter as Dizzy my name is Stacey I didn't know my pin or my password that was another problem but still Cathy proceeded to try to get my phone back to work, I left on the first day with no hope that there was no way to find my information about my account that I have had since 2017 , 7 years service that had to end the next day because I went back to talk to Cathy with the information that I had written when I set up my account and once again we couldn't get into my account!! I close my account and open a new one and started all over with the new phone number what a headache was that I had to call a lot of doctors and every other important people to provide my new phone number changes for emergency contact!! Cathy once again oblige me with setting up the new account with my information and setting up my my account .. I left the store more happier than I started out on my second day!!
Cathy went above and beyond her duty to make sure my issue was resolved and that my phone was back online I sincerely think Cathy for all her amazing calmness and work at The cricket!! She is amazing manager I can't thank you enough I greatly⭐⭐⭐⭐⭐⭐ appreciate your service and if I have any more problems I'll be more than happy to come back and speak with Cathy thank you!!”
9AM - 7PM
479 Park St, Hartford
Mobile Phones
“Great customer service. MS. Jeanette was very professional attentive to all my questions and service I needed today. I had the pleasure to meet the business owner. I will recommend this wireless location Store to anyone. Don't Want to also forget to mention in great conditions organized very clean extremely important this days as we going throw the madness of covid 19. I had visit this store location other times for the service of western union tht sadly they don't have any longer but it won't stop Me from making my payments at this location 479 Park St Hartford CT 06105 love the visit then as much as today.”
10AM - 5PM
380 W Main St, Avon
Mobile Phones
“Saved my relationship with Big Red! Without going into too much of the backstory, my first ever trade-in for the brand new Samsung s23 promotion went sideways immediately. The website could not identify either phone during the trade-in process even though they had been verified before my purchase. Fortunately the manager and assistant manager were able to pull this dumpster fire together and I've been getting my bill credits successfully since March 2023.”
“This store is fantastic! I went in there today to have my unsuccessful eSim corrected and activated that customer service tried to activate, but customer service sent me to a store. The young man and lady in there this afternoon went above and beyond to fix my issue and did a grest job. Very highly recommend store !”
“Excellent place, the owner went out of his ways to help me with my phone needs. I definitely recommend this place to everyone who has phone needs. Helpful, nice, honest, does everything for the customer, just excellent. :-) Keep up the very good job, and thank you very much again.”
“My phone broke I looked all over for someone to fix my Motorola G power he was the only with the screen and fixed it under an hour I also made it on time to work because of him”
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“The guys at Best Buy seem to have done a good job putting my new stereo in my van. I cannot say the same about the corporation itself do not like having to deal with corporate offices they suck.I was on the phone with the company many times and they were horrible.”