All questions have to go through the nightmarish customer service number. It is beyond frustrating to get the simplest questions answered. They have completely lost the local bank atmosphere.
May 2023
Really awful to be honest. They switched to an app which keeps locking me out. They tell you to call and can never get anyone on the phone. I miss Simsbury Bank. I think its time to change banks
June 2022
Was helped today with opening a business account. Very happy with the quality of service.
