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August 2024 by Ami B
A few months ago I brought my car to Laurel Automotive for an oil change while my mechanic friend was recovering from surgery. Yesterday as my friend (who happens to be an automotive instructor at a trade school) was servicing my car, he discovered Laurel Automotive’s hack job on the belly pan of my car. Apparently the technician was too lazy to remove the screws and, without consulting me, cut a hole in the belly pan so he could drain the oil! Angry and annoyed don’t begin to describe my feelings. Needless to say, Laurel Automotive will NEVER touch one of my cars again, and if you care about your car, I’d advise against bringing your vehicles there. There’s no telling what shortcuts or deceptive practices they’ll engage in to enable their laziness!!
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August 2024 by Patti G
Highly recommend Laurel Automotive, John & his team Mike & Steve all are great honest mechanic. Very knowledgeable and efficient. The service and price is right they stand behind their work. They won't do a work if not needed . I've been a loyal customer for 8yrs. Always took care of my car 2003 Acura TL. MS. PIGGY 300k & still running great. Thanks to Laurel Automotive.
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May 2024 by John Damato
Good service. Get your emissions done as well.
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December 2023 by Ozlem Salihoglu
Quickest emission testing I’ve ever had.
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December 2023 by matt sondrini
I have a 2015 Volvo and had a few issues with the heat and assumed the worst. They got the car in quickly and the cost is way less than I anticipated. I could not be happier and more so I am happy to have found an honest repair shop that I will be using for all my repair needs moving forward.Service: Auto maintenance
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November 2023 by Tim Welch
They were very efficient and quick
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October 2023 by F H
I've had decent success with vin checks and emissions.
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September 2023 by Michael Cohen
Laurel Automotive Service is staffed by good mechanics who are professional and courteous. The waiting room could use some serious upgrades however I don't choose where my car is serviced by the waiting room amenities. I look for intelligent, competent, and trustworthy people. I've found them at Laurel.
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September 2023 by Norman
Always professional and fair
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August 2023 by Keeley F.
I took my car in for an oil change and they found problems with the tires and brakes. I am a 20 year old woman and as soon as I walked in to get the report I was condescended and talked down to. They had called me to explain the extensive work I would need but I told them to not do anything until I got there. The first man I talked to only gave me the price for the oil change and when I asked for the rest of the issues they called me about, he gave me a lot of attitude about having to go print it out in the back. As he walked away he (not so quietly) told his coworker who was the one to work on my car "You can deal with this, I don't have the patience for this b!tch." I will never give them my business again.
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August 2023 by Andrew McCann
I hate giving it such a low rating but one of the techs there Mike absolutely ruined my and even a few friends of mine experience. If you value your vehicle do not let him touch it. He throws a hissy fit whenever he needs to work and takes it out on the vehicles he is pulling into the bay. Absolutely a liability to have as a staff member. I went there for emissions testing and beat the Absolute snot out of my truck just pulling it into the bay. Just a complete lack of respect for other people's belongings. I would just find a different shop to bring your vehicle to.
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August 2023 by Kristoffer R.
I started going here just for emissions but then I like their rates. I recently had my brakes done here and not long afterwards I noticed there was a little pulsating on heavy braking. I waited until my next oil service for them to look at it. Turns out I had defective parts. They warranted all the parts and labor. Really honest and friendly about it. I can tell you from other experiences this is not common.
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June 2023 by Maxwell S.
Recently, we brought our car in for service to Laurel Automotive. when we left after the service, our car runs like it is brand new! Service is outstanding, and the mechanics are extremely knowledgeable of what is needed to either fix or repair your car, and will not give you the high pitch fast talking salesman, slur that your car needs some additional service. There is one mechanic there by the name of Randy and the other mechanic Steve are superb.
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April 2023 by Tommy D.
I got emissions done there and on my way out one of the mechanics had a modded out classic mini coop and was testing it out I didn't know they were chill like that
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March 2023 by Rachel Antonucci
I've always been very happy with Laurel Automotive for emissions testing. I can usually go right in and have it done in less than half an hour - this last time (on a Monday morning) I was done in 10 minutes.
