Stop & Shop is a neighborhood grocer offering a wide assortment with a focus on fresh, healthy options at a great value. Customers can shop in-store or online for delivery or pickup. The store is described as clean and bright, well-stocked, and with pleasant people. It features good specials and a convenient cheat sheet at the end of the aisle to help locate items. Help is available when asked, and there is ample parking including accessible disabled parking. Wait times are short, with very rarely long lines outside of holidays. Experiences can vary by location, with some stores noted for elegant and colorful floral displays showing great passion and effort. However, staffing levels are sometimes low, making few staff present and available. While generally clean, this can also vary between stores. Customer service receives high praise for being very helpful, prompt, and providing a positive experience. The company is committed to its community through its loyalty program and by fighting hunger, supporting troops, and investing in pediatric cancer research.
