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May 2024 by Christine Petrovich
Food is good, but very pricey for fast food.
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May 2024 by Veronica Morales
I’m sorry but this place got way too expensive for no reason, the workers were great but I got my son the most basic burger and I got a burger and a small Coke and it was over $28! Sorry, the food isn’t that great for me to justify spending that much, won’t return.
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May 2024 by Michael Rosario
Really good just to expensive (and im not cheap i just feel like i get ripped off) i had 3 burgers and 2 shakes 65$
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May 2024 by fuehrleb
This company is a complete ripoff. Prices are so high for what? Frozen burgers and limp fries. Save your money and go elsewhere. Terrible food.
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May 2024 by German QuiBus
I like, very nice place
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May 2024 by peter kozlowski
Food was excellent but expensive.
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April 2024 by Robert ODonnell (Bob ODonnell)
Excellent food, best I've ever had. The service is declining, my family will order online and ask me to pick up on way home from work. They screw up our order 30% of the time. I am weary on my way home, don't feel like calling family to get what's in the order, then opening each wrapped sandwich to verify - shouldn't have to. The employee attitude is very unprofessional, they seem to only care about conversations amongst them selves and loud music. I have never seen anyone working, who appears to be a manager, or even trying to instill professionalism amongst the team. Told my family to find new burger place.
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April 2024 by Heather Barreira
We visited this location on Saturday 4/6, and it was horrible! There was a line out the door, and only three people behind the counter. The cashier kept getting frustrated with the customers and the staff member cooking the burgers, who must’ve been the manager. We were in line for approximately 25 minutes before placing our order and then waited an additional 35 minutes or more to get our order. Our order was simple. We ordered two burgers and a small fry to share. Why did we wait that long for burgers? We wanted to give them the benefit of the doubt because we get it. We understood they were busy and shortstaffed. The restaurant was dirty, the bathroom was disgusting. The soap dispensers were hanging halfway off the wall. We seen that after placing our order and paying. Too late to back out and afraid of what we’d hear if asked about a refund. The cashier kept forgetting what the code was to the cash register, and with each time she asked, the, “grill, chef” shouted the pin, and told the cashier to “write it down”. When the cashier asked one last time, he shouted the PIN number louder and the whole restaurant heard it. It was clear that all three of the employees were frustrated and disgusted with each other..I had been looking forward to dinner all day. After what we were served last night, we will NEVER visit this location again. Greasy, salty, disgusting!!! Twenty Four hours latter, we’re both still sick to our stomach!
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April 2024 by Ryan
Way better than traditiinal fastfood and you will pay more for it.
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March 2024 by Rich F
Great food and great people that work there. Thank you for the awesome experience of ordering online.
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February 2024 by Berisa Turner
Burger was very good, as expected. However, the fries were a bit too salty for my taste but very addictive.
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February 2024 by SC
Stopped in for a quick bite, and we decide to eat in. The seating area needed refreshing. Bathrooms were clean. Per usual, burgers and fries were great. However, they botched my hubby's order but graciously prepared another. Expectant price and staff was good.
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January 2024 by Jazz Monroe
If I spend $8 on a milkshake it should be full. May not look like a bid deal but given how volume works with these cups, it works out to be like 25% missing or something. Ridiculous.
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December 2023 by suburbanassasin
They messed up our order twice in a row. It seems like the employees don't want people coming
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November 2023 by June Molina
We stopped at the Shelton, CT FIVE guys last night after a high school football game! What a shame, from the moment we walked in the door to the minute we walked out. 1st, they tried to give us a burger that had been sitting on a spatula (we saw when we walked in) they put it back on the grill and put cheese on top. When questioned about it the response we got was, huh? Then we ordered a shake, the cup wasn’t even 1/2 full, when questioned about that we were told “we are out of shake cups, this is what you get” $7 for a 1/2 cup….. seems odd but ok! Then we ask to speak to the manager on duty. The kid working with us kept looking into the back, then says how about you come back another time. We said, we would l like to speak to someone now. So then Nick (the manager) came out. Didn’t really seem to care about any of our concerns, stated “sorry you feel that way”. We have been to MANY FIVE guys, this place was truly a disaster!