D'Addario Collision Center is highly praised for its excellent service and professional approach. Customers appreciate how the staff walk them through every step of the repair process, ensuring clear communication and understanding. The team is known for their attention to detail, high-quality work, and dedication to customer satisfaction. Their repairs are thorough, with the fit and finish of the vehicles often described as excellent and better than before the accident. Several reviews highlight the team's ability to match colors perfectly and blend paint seamlessly, ensuring the vehicles look like new. The staff is courteous, caring, and willing to go above and beyond, such as when they personally assist customers if issues arise, like a car being dropped off at the wrong location. Customers also mention the convenience of their efficient office, timely completion of repairs, and the cleanliness of the vehicles upon return. Bob, the manager, and Nicole are frequently commended for their professionalism and helpfulness, including handling rental arrangements. Overall, D'Addario Collision Center is a trusted, highly recommended business known for exceptional service, quality repairs, and genuine care for customers' vehicles and needs.
They have absolutely excellent service here. They walk you through every step, and when the tow truck dropped my car off at the wrong location, they took me in their personal car to go get it. Now that is incredible service.
August 2024
Bob and his team did a fantastic job on my car and kept me posted throughout the process! In the (unfortunate) event that we need this service in the future, we won't hesitate to return to D'Addario. Highly highly recommend!
July 2024
The repair took longer only because the parts took longer to receive. Sorry I didn't take pictures.
