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December 2023 by Kat Medes
Went in for resizing on a wedding band with beading, a chain replacement and clasp repair on a necklace, and an engagement ring purchase.Even with minor mix up with the chain pickup, they were absolutely wonderful. They were great when it came to buying items (when they didn’t have what I described, they immediately looked up matching products available for purchase). They were communicative, and reasonably priced when it came to repairs. They treated our sentimental jewelry with care, even though it’s not the most expensive or fancy. Great option for anyone who wants to buy high quality jewelry.
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December 2023 by Pat Eble
Went here to purchase an engagement ring and could not have been happier. They were friendly helpful and didn’t pressure me along the way. I will definitely be back for future business
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December 2023 by Mercedes Odonnell
One of my diamonds on my wedding band popped off at the grocery store putting a case of water under the cart and boy oh boy did it happen to be a happy accident. It turned into an entire redo of both my engagement ring and wedding band. We changed size, color, settings and it turned out STUNNING. The leftover mini diamonds around my pave band Allen & team turned into a dainty, beautiful initial necklace with both of my kids initials. Not one diamond had to be thrown out - everything was used. I specifically worked with Allen & Hope and they were incredible. We worked together via text which was nice as a working mom with limited time. They’re honest, affordable and do beautiful work. My coworker, my mom, my family has used them for years and I will look no further as that will now be my jeweler moving forward. Highly highly recommend!
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December 2023 by Ariana B.
Just phenomenal! 10/10 Highly Recommend! We stopped in to get an idea for engagement rings, and had the pleasure of working with Hope! She offered us kindness and was so respectful. We did not feel pressured to buy anything. Hope accommodated our budget and added in pink with seashells at my finances request without any pushback. I’m beyond thrilled with my engagement ring, and I would definitely recommend this shop and specially Hope to assist with any requests you may have! I can’t wait to go back for our wedding bands in the coming months, even though it’s a 45 minute drive for us, it’s totally worth it! And to top it off I needed my ring resized and they completed it in under 24 hours and included a special engagement gift upon my return! They are just lovely :)
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December 2023 by Christine Trani
June and Alan were awesome. I was visiting from Ohio and my sister and I were looking for infinity chains for pendants that are very special to us. June took a lot of time showing us options, then got Alan involved. He ordered chains by the inch to create exactly what we were looking for, and had them ready the next day, so I could get mine before leaving to go back to Ohio. Their service was exceptional. I wish I still lived in Shelton!
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November 2023 by Elena Wood
I had the most wonderful experience at AJ Klein earlier this month. I had walked in on a whim to have a watch resized and battery replaced and had the pleasure of working with Hope H, who was amazing. Everyone was so kind and helpful in the store, it made the visit that much more fun. I also got to see the incredible selection of jewelry, even picked up an adorable tiny heart lock necklace during their Fall sale. Fast forward a few weeks, I receive a very thoughtful card in the mail from Hope! I can’t wait to visit my Dad again and stop by the store to see what else they have. ?
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November 2023 by Laura James
I wish I could give 10000 stars!!A.J. Kleins is an absolutely wonderful, family owned jewelry store. My partner and I worked with consultant Hope to find both of our dream engagement rings! We even found our wedding bands (before we were even engaged!). They are kind, accepting, and beyond helpful in the buying process for these special, one of a kind moments in your life. I spoke to the actual jeweler who made my engagement ring, and he answered all my questions (and I had a lot)! He offered my partner a variety of diamonds well within our budget that fit the expectations I wanted (cut, color, quality, etc) making it so easy for my partner to pick the perfect lab grown diamond. Even picking the setting took me a long time but Hope never pushed or pressured me - she let me see every ring I wanted and let me try on anything I requested (multiple times!). She even listened when I said there was a setting for an engagement ring in another store I wanted to try - I showed her a picture and she found the equivalent right there in the store in no time! When picking wedding bands, Hope allowed me to try every single variation of wedding band to ensure I got the one that I had pictured in my mind. She probably spent well over 90 minutes with me looking at all the options and helping me find the perfect band (after having spent near 2 hours finding the perfect engagement ring!)They allowed us to take our time with our purchase and held the rings at the store for us until we were both ready for the perfect moment. Our rings are stunning - we cannot thank A.J. Kleins enough!!Also got a bracelet cleaning and repaired with them - affordable and made my bracelet look brand new!I HIGHLY recommend AJ Kleins to anyone looking for their perfect ring, or any other item. I will be a repeat customer forever!
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October 2023 by Carole Ludwig
I’ve been a customer of Klein’s Jewelers since 1993. Service is outstanding. I’ve bought many gifts, had lots of various repairs. It’s rare to have this kind of long time hometown service in the age of big box stores. This shop is a rare gem!!! Check them out!!
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September 2023 by Don S (EColi5812)
This place has some of the best customer service I've experienced in a long time. I came in with my wife's gold bracelet that had a damaged pin. It was detached on one end leaving it vulnerable to complete detachment and possible loss. The in house jewler was able to fix it in short order for a price I was thrilled to pay. I'd highly recommend them for your jewelry needs and any jewelry repair.
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August 2023 by Enes
Wow, what a beautiful custom engagement ring Alan, Hope and the Klein jewelry team were able to provide for my future wife and I. The staff is ever so courteous, prompt in communication and efficient in delivering the final product to the specifications we asked for. We will be back for the wedding bands soon! Thank you for all you've done for us.
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August 2023 by F D
My recent visit to A. J. Klein was a 5 star experience ! The sales staff was warm and friendly and completely on board with my needs. I had brought in a small silver box that I needed to match a previous font from an adjoining item. Not only were they super timely, but most importantly they did not try to tack on or "blast off" into a whole bunch of other items to boost the sale. That was highly appreciated because this item was being used for my partners ashes after his passing. The focus was on my grief and special care was given to beautifully match the lettering to my specifications. Thank you A.J. Klein !
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June 2023 by Luciano Artaza
I had a great first experience today. The place looks well put together elegant, and amazing customer service. I had special help from Hope she was very nice, helpful, and caring. You will have a great experience here! Definitely recommend!
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June 2023 by Kristin Kemper
So impressed with this company! Even when I had a question about payments they were right on it and didn’t keep me in the dark! Everything was so easy, I made the purchase Monday and received my fiancés wedding ring Wednesday! Wonderful company, I didn’t feel like just a number to them! Even though we live in Florida, this store will definitely be our go to!
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May 2023 by Karson Gray
Hope and Mr.Klein are amazing to work with.They sized 2 rings for me, shortened a chain I had and made the extra gold into a bracelet, and also helped me find my wedding band.They are the best jewelry store I’ve ever had the pleasure of going to.I will absolutely be returning in the future.
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May 2023 by Rebecca Rinaldi
I had my engagement ring sized down here and my experience was spectacular! From the minute I walked in and was greeted and helped by Joyce, I felt welcomed like family. A younger woman (I didn’t catch her name unfortunately) took the time to get my correct ring size and Joyce explained the entire process. The turnaround time was unbeatable, yet the work done was great. I was hesitant to go to a jeweler I’ve never been to, but am beyond happy I chose A.J. Klein.Thank you!!!! 100% will be back!