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March 2024 by Kelly Bean
If your signage says your store is open til 4 pm -- your employee shouldn't be walking out the door at 3:55 pm with the whole store fully closed up and locked.
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February 2024 by Claire Luce
Easy place for returns, but not the friendliest people.
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February 2024 by Vilma vilasboas
The staff is not friendly at all, never greed me, the girl is very rude, doesn’t explain well the questions, always with frown face ( should not been attending people).Very disappointed.
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January 2024 by DJ AB (AB)
01/2023: They don't answer their calls. Mailbox is always full when you call. The older gentleman has an attitude problem and should not be doing customer service. (0 stars)01/2024: Lately it appears they hired a younger staff (black guy) who is very cool and knowledgeable. Thank you. (3 stars)
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January 2024 by Pamela Magliulo
12/29/2023 I would like to start by saying I don’t do the business review thing but I had to absolutely do this review. Middle aged women here who is not computer savvy and usually have a difficult time when it comes to computers. I visited the UPS Seymour location for the first time to do a return. I had the pleasure of Keisha as my customer service representative I must say she greeted me with a smile and she really went ABOVE and BEYOND helping me with my return she had so much patience with me and also suggested other alternatives. I really would like to give a great big THANKS to her for her PROFESSIONALISM and patience with me from start to finish!Thank You Keisha
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December 2023 by Chelsea
Had no issues making a return here. It does get busy, so you will have to wait in line. Big deal. I have seen a lot of people treat these employees here with disrespect. Do better world! Thanks ups for great service.
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October 2023 by Melissa Pogwizd
Wow, awful customer service. They actually lied to me a told me I didn’t have a scannable code for a UPS shipping label, although I did as I drove to different UPS store directly with the same bar code which they scanned and printed label for the package! If I could give the zero stars I would.
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October 2023 by Megan Horne
Employees attitude today was shocking and enough to make me not return. Not sure if she was having a horrible day today or was but she seemed to be taking it out on others.
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August 2023 by Ashley OConnell
Everyone is always sweet and helpful. I enjoy the employees at this locations. Sometimes it can be really busy no fault if their own.This is in a plaza which offers a ramp to the right for handicap purposes. The delivery drivers also use this ramp to load and unload packages. Instead of parking in front of nail salon, you would park on thr other size (by 67 diner) and walk in.Will packages items for a small fee. Boxes and tape available for purchase.
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July 2023 by J
Woman at the front desk was incredibly rude. Had to say hi twice before she even responded. Then she lectured me on how I need to tape the box myself or she won’t accept it next time. I haven’t been to this location in 10+ years for a reason and I only did bc I was in the area. Never returning, will drive out of my way to go to a different location. Horrible way to treat and talk to customers. No other UPS location cries about the tape.
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July 2023 by Ashley Jacabacci
Worst ups store on this planet. Refused to tape my box- had me pack my children back in the car to drive to Walgreens and get tape then take them out again to ship the box… go to Milford or orange- pleasant workers, taped my box no problem, even had a conversation with me. This isn’t the first time I’ve had a problem with this store. Actually, they are supposed to offer printing but the computer has been down for 4 years.. I even will drive to bristol because the service is 100000% better. Wish I can give it zero stars.
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July 2023 by Shawn
This store is understaffed. Middle of the afternoon, and there's a line out the door. Just the owner at the desk handling one customer at a time, very slowly. I was the 7th person in line, and after ten minutes I moved up one spot. Decided to leave and come back another time because at that pace I would've been there an hour. Lots of Amazon returns come here, and seems they can't accommodate the volume.
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June 2023 by Anthony101 Carrubba
Lady tall behind the counter with hand tattoos is very un lady like and rude !!! Don't come to this store. I was told to pay 4.90 for tape to wrap my box ! I also got told thank god the air is free !! Look, do yourself a favor, find another store, or go to the Seymour post office they are very friendly, Last time, I use this store they ought to fire this woman !! I see she has other bad reviews on here, too !!
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March 2023 by katrina w
Lady working is so nice! She packaged up my item for me because I didn't have it packed up. So nice of her. I appreciate it. Highly recommend.
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March 2023 by Jem Perez
Horrible store, has very rude staff. Unfriendly and unprofessional to say the least. One of the women that works there is nasty and tries to force you to buy boxes and tape If she doesn’t think the packaging is good enough, and is unnecessarily rude to you for no reason.
