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November 2023 by Bryan Bordonaro
Falbo’s was a lifesaver. Blew a tire in between preschool drop off and pickup and the team snuck me in, efficiently diagnosed and fixed the problem swiftly and happily. Even gave me an emissions test saving an additional trip, all with enough time to pickup my daughter.Cole and Dan were friendly, approachable, engaging, knowledgeable, and extremely efficient on my new BMW. Looking forward to a long lasting relationship with Falbo.
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November 2023 by AJ FitzGerald
Went for an emissions test, very nice and got me right in. The OBD failed. Told me to call the dealer and offered to look at if the dealer didn't work out... Was working with the dealer as I had just bought the car. For the heck of it I went to another shop in Beacon Falls and it all passed just fine. So it wasn't the car. Could be a cable or something with their computer but if you fail with a VW there, might want to have another shop try it just to be sure.
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October 2023 by Linda Arkison
First time using Falbo’s Auto Repair.Excellent customer service. Quick diagnostic work done and problem resolved within a day.Definitely changing our car repair business to Falbo’s.Service: Auto engine diagnostic
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September 2023 by Bruce Smith
Would highly NOT RECOMMEND using this garage for significant repairs , was highly over charged from estimate from mechanic , also parts used & charged I could not find a more expensive part on Internet. I was charged for services did not request or really need. One example I'm 63 years old and never owned new car , I have " NEVER " been charged diagnosis fee for work had them perform especially job of $1000 .went over bill with mechanic was told owner Kol be bck 10 minutes or so , was so upset I just wanted out there. I thought for sure I would get call from Kol from what I read in comments how dedicated they are to working with community. To top it all off when picked up my vehicle found chrome strip from hood that was loose was laying on the back seat. Not word from anyone explaining what happened. Sure this place great get oil change or fix flat , but looking for significant repair you will pay thru the nose.
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August 2023 by Pallavi Kasturi
Great group of people working here. Very fast and efficient in getting whatever you need done and always willing to answer any questions. I got an oil change for my car and it was done very quickly!
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August 2023 by Prop Propaganda
Battery light came on. They diagnosed and fixed the issue (alternator). Also changed my transmission fluid and cleaned out all the build up. Also did a few other small things. Overall very pleased with service and pricing. Car is running great. Customer service was also very good. This is the local place to go for car service and repairs. Thanks guys
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August 2023 by Julie Lin
When I popped a tire, Falbos was the place I chose. I had never been there before but they were close to home and were very quick to assist. I called ahead to let them know what I need and they were able to get my tires mounted same day. Kol and Chris were very helpful making sure my car was well taken care of. I was in and out within an hour. I will be back next time for my emission because of their great customer service.Services: Tires
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August 2023 by Michael
Wow!! All I can say is that from the moment we pulled into the lot, my fiancé and I were immediately greeted and asked if I needed any assistance with my Honda CRV-T. I was there to get my emissions done, and ( employee Kol ) took my truck for the service drive, and before I knew it, the emissions were over and passed. Time flied by so fast. What was great is that Kol advised me that I didn't need to make an appointment, which was fantastic since I only had 1 day left to get it completed. Kol was extremely nice, well mannered, and even helped me out by sending me a link I needed to my phone! Great employee and team members.Falbo's Tire & Auto Center was extremely clean, and workers were friendly and very helpful. I would absolutely recommend this shop to other people who need their emissions done. If I needed work done on my truck, the way Falbo's handled the situation, I would give them a chance to work on my vehicle. Thanks again Falbo's for the outstanding service ? ?. Will be back when it's time to renew!
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August 2023 by lhebe56
I was worried bringing my car to a new place, but the mechanic Christopher did a great job diagnosing the problems with my car. My car was ready to go by 3pm and all the problems I had described were addressed, so t drives si much better and is much quieter!Services: Auto engine diagnostic
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August 2023 by Joseph Gesick
A great group of focused and dedicated individuals. Working hard to provide the best car care ever. A great team. Will happily return if and when my car needs it.Service: Exhaust
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July 2023 by Erin Provenzano
I called up at 8am Monday morning looking for a State emissions test and an oil change on my car. They took me without an appointment even with an already busy schedule. I got a call early afternoon explaining the other needs for my car tune up (admittedly, I don’t pay much attention to my car since working from home and barely do any upkeep). On the phone they explained in detail what needed to be done and why in a way that felt professional but not condescending or pushy. After getting the OK, Christopher worked on my car and I was able to pick up by 3:30.I would visit the shop again.
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July 2023 by Joseph Lazard
Just went for emissions and was greeted by Kol. Cocky, arrogant and rude. Told me there was 3 cars in front of me and walked out leaving me standing there without even wanting to at least get me setup and paid. Will never go back after that this morning. I was considering having work done there too on the car but not after that interaction. Thanks Kol, appreciate your arrogance and attitude. Clown show.
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July 2023 by Dan S.
Love the service here great and excellent working crew I've been coming here for a very long time now . New owners love them
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June 2023 by Kim Rivera
This family owned business is one of a kind! Not only do you feel the warmth of care they work with you to get you the lowest prices possible… The whole team is AMAZING and I would recommend anyone looking for an honest family business who’s goals are to help you as best as they can professionally and passionately please see them. This will be my home for my car indefinitely ♥️Thank you Kol and team! Btw, my mechanics name was Christopher he is great!Service: Auto maintenance
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June 2023 by lori sanmartin
ARDÍAN was amazing ! My husband’s car failed emission and Ardian took his time to look for the problem and fixed it , he is super knowledgeable and you can tell he loves what he does. He made me feel super comfortable knowing the car was in good hands .! The car passed emisión !!!!!Thanks Ardian for your great work !
