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April 2024 by william macfarlane
Good service and fair pricing
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February 2024 by Elisabeth Keppler
My laptop had been locked up by malware and they not only fixed the problem but also recommended/installed proper security software and tuned up the compter - all in less than half a day.
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June 2023 by Frank Tortora
I've brought multiple devices here for broken screens, battery, and computer clean up. They give great advice and are honest and upfront about any pricing or work performed. They are much quicker than geeksquad for repairs, as I don't have the time to wait for my laptop to be sent out. I would recommend this business.
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December 2022 by Joseph
Went there to fix my Xbox 1 that wouldn’t start, turns out all I needed to do was plug it into a computer and restart it. Charged me 75 dollars for 5 minutes of work and took 2 weeks to do it. If you wanna get ripped off go here.
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April 2020 by Art De Piano
I own a auto repair shop in Stratford, CT and our computers were down, nothing worked. A friend referred us to Elite IT, they were very polite and professional within an hour and half of calling they have come and fixed all our computer issues and we were back up and running. If your business is needing IT services this is the place to call!
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March 2020 by Jennifer Triantafillos
Worst experience. Go to Best Buy, at least they are honest and efficient. Much cheaper than Elite will ask for. I only paid 1/4 of what Elite wanted, and only took 15 minutes
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November 2017 by Charlene D.
Quick repair of my laptop which I needed for my business. They called me to explain what needed to be fixed and how much for the repairs. My laptop is running great! Great service and fast!! I would highly recommend them!!
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November 2017 by Devin Mastrio
They are not educated at fixing MacBooks. After going nearly 2 weeks over the estimated repair time they still couldn't even identify what was even wrong with my macbook. Highly suggest going to a Apple store or certified Apple repair store. I wasted $45 and weeks of my time. I would give them a 0 stars if I could.
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August 2017 by Robert Malerba
Called yesterday to get a price on repairing my Android, was told someone would get back to me today. Nobody got back to me. Call the store and was rerouted to call the other store where both bosses would be. Called there and the phone just rang and rang and rang, finally hung up. I'll go get it fixed somewhere else.
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August 2016 by Tori Bogen
My Mac book pro decided to shut down on me about a week ago, and after a lot of crying and wishing I had backed up my files, my mother suggested this repair store. They made it painless and were even able to get all my files back (yaaahh!). It's not a bad price for making my computer almost brand new!! Thanks guys, for all your help!
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January 2016 by Wes Krakowski
I use IT service and they changed hard drive in my desktop. I had 1TB and by mistake they install 500GB. The recipe was very inaccurate and do not indicate what part was removed and what they put in. They do not check machine on front of customer. I pay together over $230 . I call them back to ask why they install smaller hard drive. The owner said that they'll order new part and call me back. Quest what? They never did. That is very ignorant and unprofessional. Do not recommending.
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August 2015 by Ed Burns
Went over and above to repair and restore information on my computer. Extending their hours of operation to accommodate my schedule and working round the clock to give my computer back I couldn't have asked for better service. I highly recommend you bring your computer woes to Trusted Relations!!!!
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August 2015 by Michael Catanese
Hi Josh,
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August 2015 by Jonathon Thomas
I've passed by this business several times over the last few years but was unsure because I have not had the best experiences in the past. Some of the computer places I went to I have a fishy feeling they may have taken parts out of one of my systems. Anyway, I took a chance and stopped in. What surprised me the most was the warm friendly atmosphere. And they have a little company mascot named Timbles the cat. Beyond meeting their mascot I was greeted with someone who actually treated me like a human being and explained my issues fully in regards to how I had gotten a virus even though I had antivirus. Anyway, I had the work done here and my computer works fine nowadays. Its been about a month so i figured thats long enough and that they did the job correctly. It was more the way I was treated that I am leaving a review though. Check these guys out.
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August 2015 by Steve Brown
I brought my machine in the was running very slow. They checked it then told me it had a bunch of viruses. I payed a lot of money to have them removed. When I brought it home I scanned it my self and Norton showed 8 viruses. The machine is slower than ever. NOT HAPPY!!!
