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November 2023 by Claudia D.
Always helpful for all of our Mac devices. Techs are skilled and pleasant. Service is prompt and thorough. Good advice in buying is offered; we give it all thumbs way up.
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September 2023 by Richard Berzine
Visionary Computer makes it easy. Shellie does magic. One needn’t look elsewhere.
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August 2023 by Angelina M
I've been to Visionary Computer twice. There were a few years between my appointments, but both times, I had commendable a experience. Every member I spoke to was professional and knowledgeable. They gave me good advice and fully advised me of all potential outcomes, including ones that might dissuade me from choosing to have anything done, before it was time to decide what course of action to take.It's been more than a week since my last appointment, and my device is still running like new. Thank you to everyone who helped me!
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August 2023 by joel schapira
excellent service both when we purchased our iPad and when we needed help with a snafu.
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March 2023 by General Information
Visionary Computer knows how to treat customers well. Everything they do is done with professionalism, courtesy, care, and expertise. They help SAAC with our computer needs so we can do what we do best. Thank you!
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March 2023 by Professor C.
Best kept secret in the area . l. . not only are the staff pleasant but they are very helpful and the techs really bring a "A-Game".I found out about Visonary kind of be accident when I had an iPad Pro go on the blink. They handled it quickly and the Tech was as good as I've seen.Pleasure to work with and I look forward to becoming a regular for parts, pieces and machines.
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January 2023 by Nina G.
This is the best Apple store and it's right here in Lakeville, CT. We have told all our friends about it and many of them drive an hour to bring their wounded laptops to David and his brilliant IT people. Visionary has all the latest and greatest computers and accessories, but their greatest strength is that they can fix anything and they are totally honest about saving whatever they can. Most of the people are Apple certified and they know everything. The store is bright and has a very happy atmosphere. And it's never crowded. It's my happy place.
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October 2022 by Dennis Gaffney
To whom it may concern:I just wanted to commend and thank David Maffucci for walking me through the purchase of a refurbished macbook air after my former one died. He guided me to the right choice – he didn’t push for me to get a more expensive computer, which was much appreciated, and I got just what I needed from you for $500.And for a very reasonable price (I checked other Apple-approved dealers), he recovered what was on my hard drive, and also walked me through how to back up what was on my hard drive to an external drive down the road – and that was very reassuring too. My wife’s in the market for a new desktop and I’m trying to convince her that Dave and Visionary Computer is the place to go! Thanks again -- you have my business and I also recommended you to the Crossgates Apple Store as the place to go for hard drive salvaging (inexpensive and great service) -- and the place to go for refurbished computers.A happy, happy customer,Dennis Gaffney51 Lawnridge Ave., Albany, NY 12208
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October 2022 by Susan Eanes
I'm one of the original customers at Visionary Computer...started with them in about 1999. They are the best. Their service is excellent, and their patience is endless. As I'm no doubt one of their 'elder' customers, I especially appreciate the time they take to help me with questions and problems that a 'digital native' might think are...rather d**** Love that they offer remote access fixes for some of the issues I encounter. They never try to sell me anything (but have everything tech-related you'd ever want!) and understand that my computer use is rather basic. Completely trustworthy and reliable. We're so lucky to have them here in NW CT. Recommend without reservation.
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September 2022 by Dominique Callimanopulos
Computer display screen stopped functioning and I dropped it off on Saturday. Alonzo ordered the part and had it shipped overnight and fixed for me by Tuesday which was very appreciated as I don't live in the area and needed to depart Tuesday afternoon.
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September 2022 by Kaarina Mackenzie
Amazing modern store, everyone was super nice and transparent about everything. Would drive an hour just to go back and use them in the future.
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June 2022 by Peter R.
It's been more than 20 years -- 20 years! -- since I brought a laptop to be repaired to David when he sat behind a desk in his two-room plant, he behind a desk, a likeably eccentric repairman in a brown-wool vest across the hall. I've spent more than $20,000 here since, Today I brought in an Apple USBC-C Charger Cable he'd sold me less than a month ago that wasn't working.. I was offered this option: a) We can send it out for a new one, will be free, or b) We can sell you a new one, because, as the salesperson said, "always good to have two..." 20 years is basically one-fourth of the life I'm going to live, right? So 've spent one-fourth of it -- as in, the laptop-communication quarter-life where I sold books and made a decent iiving while relying on his hardware - and he wants to screw me over for $25 dollars? As Phish sings, "Waitin' for the time when I can finally say, `This has all been wonderful, but now I'm on my way.'" The backroad drive to Danbury is pretty nice.
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May 2022 by Virginia Steinway
Called to get a discount advertised for repeat customers(from online mail)which they wouldn't allow, but got my mac tuned up anyway. They seem quite competent.
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March 2022 by M T.
When Visionary can't solve my Mac issue via phone or Team View, it's worth the 30 minute ride for me to bring the Mac to them at the shop. Everyone is knowledgable, pleasant and has always gotten the job done.
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March 2022 by Emily L.
I highly recommend the team at Visionary. At the height of Omicron, when all the Apple Stores were closed, I brought my machine here because my display (screen) was done. Even though they were extra busy because of Apple's closure, Tony replaced my screen and had me back in business in 2 days. He also spent almost an hour on the phone with me helping me figure out whether to repair my existing laptop or buy a new one. Very patient and very professional!!
