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June 2024 by Antonio Mendez
Nice quick service for my phone Upgrade.
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January 2024 by Caze Montana
The rep in the store Alphonso was so great !He Help get me and my family a watch and a tablet for free!Wish we was able to get the home internet but we didn’t qualified :/ but he was the best rep there will recommended him to family and friends !
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June 2023 by Migdalia Holtan
I came on a Monday in may 22 , 2023 So unprofessional & very rude customer service it’s sad I was gonna switch but I change my mind
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May 2023 by M Figueroa
I came on a Monday in may 22 , 2023 So unprofessional & very rude customer service it’s sad I was gonna switch but I change my mind
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April 2023 by Jasmine Rivera
This store is transparent Brian and his team Make sure you understand what you paying for & break down the fees. Best store hands down ! I love my new phone .
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December 2022 by Jesse Meucci
Brian and Chris were great customer service very pleased
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July 2022 by Tracy McKay
Great customer service.
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July 2022 by Mandeh
Tiana is very sweet and helpful would definitely go back again!
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July 2022 by Edward Sanabria
Justin was very helpful getting me a factory replacement. I've been extremely on Lucky until he was able to help. Thank you very much!
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February 2022 by Mandeh Hunt
Tiana is very sweet and helpful would definitely go back again!
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February 2022 by Anne W.
Ordered a phone with then and it never came. Just told me there is no order and now I lost the deal I was trying to secure.
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November 2021 by Maryanne Bourdier
Will helped me purchase and set up my new phone. He was great. I am switching from the Corporate store to this store on Silas Deane Highway for all my needs going forward!!!
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October 2021 by Helene Interlandi
Just picked up my iPhone 13 ProMax. Will helped me with the sale and the setup of the phone. He was very tolerant with my many questions and transferred all the data perfectly. He was also very polite, professional and knew what he was doing. Verizon is lucky to have him.
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September 2021 by GABRIELLA Tiedemann
I dealt with the store Manger Justin, the service and response time I got from him wasnot only unacceptable but I was stunned to find out he was actually the store manger!! Which makes this kind of behavior even more unacceptable. He set up our companies business account over 4 months ago... told us it would be one price... got our bill and it was way off. We have called multiple times to have the issued resolved to which he always says he will handle it. 4 months later here we are the bill is still completley wrong and now our company phones have been shut off due to non payment. I advised Justin that due to all the over charges per month we were no longer going to pay the bill until he fixed the issue and reimburses for the over payment over the last 4 months, To which covenentently his whole story has changed and now there's "nothing" he can do about the bill. To say we are frustrated and disappointed is an understatement, we've been with verizon for over 10 years!. Do yourself a favor and DO NOT GO TO RUSSELL CELLULAR IN WETHERSFIELD! AND AVOID JUSTIN AT ALL COST!
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August 2021 by E Sanabria
Justin was very helpful getting me a factory replacement. I've been extremely on Lucky until he was able to help. Thank you very much!
