-
January 2024 by Michelle Armetta
I have just recently started using this florist for all my floral needs. I ordered an arrangement for someone struggling today and requested it to be delivered today. It was delivered in less than one hour. It made the recipient very happy. It's a beautiful arrangement, too. I will always use Root System for my arrangements. Thank you!
-
November 2023 by Griffin Haviar
From a perfect Christmas tree every year to flawlessly decorating our business, the root system doesn’t disappoint. They’re easy to work with thoughtful and punctual.
-
November 2023 by S M
Went in on October 11 to request a Friday the 13th arrangement. I've just recently moved to Rocky Hill, CT and was looking for a local florist. What can I say they out did themselves. The arrangement was unique and beautiful. A one of a kind arrangement. I will be back for all my arrangements. I do recommend The Root System.
-
September 2023 by Kelly Miller
This is a lovely family-owned business. They make wonderful flower displays bouquets etc also nice trinkets, crafts, baskets and pottery. A great variety of plants that you can't always find elsewhere. A real hidden gem!
-
August 2023 by Rebecca D.
I stopped in quick for a gift for family they had just lost their dog and the woman working (I'm assuming the owner) went above and beyond! I really liked the little gifts they had in there. She wrapped up the flower free of charge and put it in a box so it wouldn't fall over in the car. I would definitely come back here in the future!
-
July 2023 by Nadine P
Super cute shop! Also, customer service was great & my flower arrangement came out beautiful!!
-
February 2023 by Greg Ferro
A local, authentic flower shop that has become our favorite in the area. I usually call ahead and give a general idea of what I'm looking for. The florist, Julie, then creates unique arrangements that capture the season. The arrangements always last a long time. It's a great experience to slow down and create a gift with The Roots System!
-
January 2023 by Dawn Carolus
We wanted a particular arrangement for Mom. We forgot to call during the week, so I took a shot that they may have something similar. I called Saturday morning at 9am and had the arrangement at 10:30. Really appreciate the accommodation, and the beautiful arrangement. Every arrangement we've ordered from here has been fresh, full and beautiful. It's important to have that go to florist that you can count on, especially when you're long distance. Root system never disappoints. ❤️
-
January 2023 by Catherine Haugh
I called The Root System a few days before my cousin's funeral. Julia was very patient and discussed several options for building what I call a "Memory Garden". The end result was beautifu, I wish I had taken a photo. My cousin's son was so pleased to have such a lovely tribute to take home with him. Thank you again Julia!
-
December 2022 by Frances Duran
I do not live in Connecticut but have family there. I always use The Root System to send flowers. The always do a beautiful job. The service is outstanding and the staff is always helpful as well as courteous. I call them directly fom out of state.
-
October 2022 by Danielle Davis
We have been using Root System as our florist for the last few years and recently used them for our wedding!! Our guests were OBSESSED with the floral arrangements. Root System was helpful in the planning process and design consults before the wedding. They delivered perfectly on our wedding vision and we were friendly and easy to work with the entire time. Julie was able to provide ideas throughout the planning process and give life to our vision. We can not recommend Root System enough!!!!!!!!
-
October 2022 by Linda Avery
We recently used the Root System for my daughters wedding as my husband has gotten flowers for me there for years and they do a nice job, however, on her wedding day we arrived at the venue at 5pm for a 5:15 lineup and there were no flowers for the brides father/mother, mothers of the groom, the officiant, grandmothers or reader, we scoured the venue while calling 5 times with no answer, I began to make my husband a boutinier from a table arrangment when they finally showed up at 5:23 for a 5:30 wedding. I did not have time at that point to ask what happened, but what was more frustrating was that when I called Julie which I began with the flowers came out very nice, however, I was not happy with the late delivery and no bridal party should have to wait until 7 minutes before the wedding for the flowers, her response was "well you got them didn't you"? What, who says that to a customer? This whole situation could have been avoided had her staff notified someone so we were not frantically running around looking for them. Apparently they were left at the shop. It's unfortunate as I do like her flowers, but I will not do business with someone after a response like that. If you are using them, make sure you get a contact number where you can reach someone on the day of the event as nobody answered the store phone.
-
August 2022 by Danielle Spotts
We have been using Root System as our florist for the last few years and recently used them for our wedding!! Our guests were OBSESSED with the floral arrangements. Root System was helpful in the planning process and design consults before the wedding. They delivered perfectly on our wedding vision and we were friendly and easy to work with the entire time. Julie was able to provide ideas throughout the planning process and give life to our vision. We can not recommend Root System enough!!!!!!!!
-
August 2022 by Sohail Chaudhry
A beautiful florist facility, purpose-built with an expansive variety and an impressive operation. The team was very friendly and prepared a bouquet for a birthday for me within half hour of calling for one. I really appreciated how gorgeous the entire facility is. I highly recommend this place.
-
July 2022 by Thomas F.
The best of the best...service is wonderful. They know just about everything you need to know about beautifying your home whether inside or out. I won't go anywhere else. They put together this front door greeting to my cottage which I change periodically. The jar is mine and the arrangement theirs [except now it's mine!].
