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December 2023 by David Marthins
A very friendly Bank, Brooke has been a real pleasure to deal with, she knows her stuff and is very efficient in solving issues I've had with data breaches on my debit card, greatplace to bank!!!
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December 2023 by Ali Alrqibat
Every thing
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August 2023 by Melissa Radomski
I love coming to this TD bank. Everyone is friendly and very efficient especially Marcia. I came in for a couple of things and she was very personable and just an amazing person overall.
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May 2023 by Vinny Mack
I went to TD Bank in Wethersfield and it was a nightmare! I left and drove over to TD Bank In Rocky Hill, Wow it was like night and day! Great people working there unlike the fumbling employees with scowls on their faces in Wethersfield. Thank you Rocky Hill TD Bank you actually fixed my already busy Saturday.
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October 2022 by Freida Therrien
Annie is the best! There is always great customer service!
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July 2022 by Jessica N
My husband went in today to open a another account a savings and as he walk in the teller is filling her nails and I was denied help at the moment said I had to make appt and the manager in the back yelling out I had to make an appointment because they were closing. Horrible customer service. Manager screaming all the way from the back.
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December 2021 by lisa frazier
This bank location is exceptional. The staff is really on point Jessell is wonderful and accurate with all my transitions.
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March 2021 by Jared Coogan
This TD branch is excellently run. The employee's are hardworking, cheerful, and try to add a human aspect to account administration. Wonderful professional atmosphere maintained by good people!I cannot recommend TD as an institution however, In my 4 year experience with the bank they did not work with me to achieve financial goals and find solutions that work for me. Despite my fairly stable financial footprint, including long term ownership of real world assets such as vehicles and interests in LLC's. These suggesting my ability to maintain accounts in good standing and be an outstanding customer.I have felt resistance when trying to transact on a personal level for about a years time. In which they have taken the maximum transaction time on almost every transaction I initiate, this has resulted in increased losses I can not afford.They also engage in debit resequencing which is an industry standard, but can vary greatly in the way its administered. In my case TD has continually ordered transactions in a way that maximizes my losses and at times is wildly different than what my real time asset portfolio ledger and other financial instituations show regarding the same transactions.
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November 2020 by Glen Parchmann
Used to be responsive at this branch. I have left messages for the branch manager to get back to me, and no one ever returns a call. When I email TD Bank staff to get information about the PPP loan program, no one responds. The customer service has deteriorated at this branch over the past three years.
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December 2019 by Felipe Santos
Sarcasm is not a good thing It’s actually rude & NOT professional.Definitely come here to Bank good luck.
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December 2018 by Michelle Caccomo
I would like to say that we have received so much wonderful assistance from a representative, Giselle. She is absolutely helpful, and will step up and go above and beyond to help. We had a long distance closing on our 2nd home in Florida and she was so understanding on our needs. Thank you!
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October 2018 by Mezu Obi
Went to get notary. They did it for free very quickly
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October 2017 by Maria Martinez
The ladies at this location have never failed me in my requests and information on accts that I have there for me and Dad. They make u feel welcome each and every time. Tremendous customer service team in this office. Thanks ladies.
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June 2017 by maryann happenny
Friendly helpful like extended hours
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April 2017 by Miguelct Simon and
Poor Customer Service from Zoe. Needs to learn how to multitask!!