-
August 2024 by Denise Worthy
Working with Lew Calhoun over the years, he is always efficient, resourceful and diligent.
-
December 2023 by Theo Freeman
Empire Home Loans acquired my account from another lender who admitted early in the process that they couldn’t get it done.Empire took on the account with one goal in mind to get me into my new home. I’m happy to say that on 11/22/23 I closed on my new home. Monika and her staff spend numerous hours working on my file.Monika was a warrior on the battlefield getting this deal done. Salute to Monika and the Empire Home Loan staff.
-
April 2023 by Joe Gonzalez
Empire Home loans was top notch in my home buying experience. Very Knowledgeable and easy to work with. Monika was excellent!!!!!
-
April 2023 by Henri DelaCroix
The staff are rude, unintelligent just like their management. They just want to rip you off:
-
January 2023 by Joanna Pylak
Monika and the team are wonderful to work with. They're highly professional, attentive to detail, and help with the difficulties of buying a home. I can't recommend them enough!
-
November 2021 by andy viking
Just as a previous comments below about screwing up the loan/refinance. Unethical, and unprofessional. Monika with her partner/property attorney Carey screwed up my loan and tried to blame on the mortgage company. Never return a call with a response but just as “I will call you”. Do yourself a favor and review your closing statements and “question her” and avoid going to next door attorney. In other words find a different title company.
-
April 2021 by Maritza Puntiel
I had applied for a loan with monica on 02/2021 and until now I still haven't heard nothing from her. She real unprofessional.
-
March 2021 by Evelyn Nguyen
For your own good, please stay away from this mortgage company. They will lure you in with sweet talks and empty promises that they will never deliver. As a first time homebuyer, I got to connect with Monika through my realtor because she thought she would be able to close my type of loan which is a little difficult. Communication was terrible. Text, email, call, she wouldn’t even bother replying. I didn’t even get loan estimate until 5 days before closing (they had 45 days), and until 2 days before closing, they said “property tax was done wrong” so I would need a co-signer. What?? Who even does property tax wrong? Just like a previous review says, they will say one excuse after another and waste your time like that. There are other loaners out there who are effective and efficient, Empire is absolutely not one. Now the house has other offers and we will most likely lose our deposit. Worst experience of my life!
-
January 2021 by Karthik Radhakrishnan
Monika and the staff at Empire Home Loans were very pleasant to work with. They made this tough process look easy and stayed in touch throughout the process. I would strongly recommend to use Empire home loans
-
August 2020 by Alicia Mercer
i AM a listing agent and the buyer used Empire Home Loans. The preapproval letter was issued on 4/6. It is now 7/24 almost 4 MONTHS and the loan still has not closed. Yes, it is a 203K loan BUT it has been one excuse after another. Empire has now officially asked for 4 extensions of the closing date which leads me to believe the loan officer is not on top of the file. Empire is asking for new updated paperwork, another underwriting review and I believe the appraiser has to return to the property again! We have been promised a clear to close for one month, no luck! I WOULD NOT RECOMMEND THIS COMPANY.
-
August 2020 by Sarah Zurek
Lender had 2 months time to perform. Waited until the absolute last minute to provide mortgage commitment. Non-responsive. If you want to waste a lot of time and money all just for your real estate transaction to fall through in the 11th hour this is the lender to choose!
-
August 2020 by David
Monika and the staff at Empire Home Loans were very pleasant to work with. Monika helped make a very stressful situation as easy as possible and stayed in touch throughout the process. Thank you!
-
August 2020 by Victor Galarza
Great people ppl recommend going here
-
July 2020 by Alicia M.
I am a listing agent on a property that a buyer's agent used Empire Home Loans in Rocky Hill. Empire issued an approval/prequal letter on 4/6/20. As of 7/24/20 the loan is still NOT closed and it has been one excuse after another. So far Empire has asked for 4 extensions of the closing date. Buyr's agent says they are now asking for new paperwork, another underwriting review and appraiser need to go back out to property AGAIN! HONESTLY I WOULD NOT USE THIS COMPANY NOT A GREAT TRACK RECORD AND MORTGAGE LOAN OFFICER DOES NOT SEEM TO BE ON TOP OF IT.
-
September 2019 by ALEX C.
Monika is very professional person. Very helpful with complicated cases. Highly recommended if you having problems with getting a mortgage. Down to earth girl too. Thank you for helping me out.
