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February 2024 by Guya Transport
Very poor customer service.
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July 2023 by Fajer Aftab
Absolutely love this bank, Jay is the best!
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December 2021 by Duo Yboe
The teller Ana was very welcoming and nice. Happy to come to this branch.
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July 2021 by Sheikh Mahmud
The worst experience ever. The guy named Robert Rice has zero to no knowledge about banking and customer service. He is totally an unprofessional. Please avoid this brunch. He’s a mess and undoubtedly putting the citizen bank’s reputation at risk.
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July 2020 by Zaid Waseer
It’s been bad customer service and Teller work in this bank, manager was yelling at a teller front of a customer in bad manner. I’m going back Cs Jay, since theres a teller with a good knowledge, fast and good customer service.
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December 2019 by Maciej Kozerski
Very kind, and professional staff. Kindness goes a long way and once you get to know your teller they are just like a friend to you. I'd highly recommend doing business with this bank, if anyone for any reason had a bad experience I don't know what to tell you, it's not the bank, it's you.
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June 2019 by Marisol Mays
The manager of this bank Robert Bahr was not helpful at all he does not know how to do his job this bank just want to keep money that not there's. This so call manager act like he wants to help but that not his real intentions, are to keep your money. They are very unprofessional. Don't trust this manager or don't trust that your money is safe in this bank.
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March 2019 by Susan Pottenger
Wish I could give them "zero stars". Very poor customer service.
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March 2019 by Mike Pottenger
Had to wait in line for 10 minutes due to lack of tellers.
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February 2019 by Null Null
I was very disappointed that Cheryl asked for my social security number today to look up my account to make a deposit!!! And to book I didn't realize someone was behind me and that's EXTREMELY sensitive information, now that person could if he remembered it, have my name and social that citizens bank jeopardized.
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September 2018 by Latissa Jackson
All of the staff at this bank go above and beyond to ensure a positive, professional banking experience to all who enter their branch. They know their industry and what true customer service is all about.
