Carpets near Rocky Hill, CT

“If I could give Custom Floors 10 stars, I would!
Our 85-year-old bathroom desperately needed a makeover, and I had never undertaken a remodeling project before. The staff at Custom Floors patiently and expertly took me through the entire process, with stunning results! Everyone at Custom Floors is extremely knowledgeable, professional, and helpful. Carolyn understood what I was looking for right away and led me through their gorgeous selection of tile to find the perfect combination of wall and floor tile for our bathroom and introduced me to the lovely idea of adding a niche in the shower. Leslie was incredibly supportive, helping me to fine-tune the plans right down to obtaining the beautiful Carrara marble threshold that I chose. Leslie and Mike took the time to explain the entire process to me and worked to schedule the job when it was convenient for our family.
The entire remodeling job went incredibly smoothly. Everyone who entered our home was an expert who treated it with respect. The demolition team was unbelievably tidy and took special care to leave our beautiful original tub unblemished. Greg did a great job of reframing the tub area to allow for new plumbing and created a custom niche for me. Then he proceeded on a masterful tiling job. My home is older and not everything is square or true, but he took on the difficult task with patience and expertise, and the results are gorgeous!
Throughout the process, Mike came by regularly to check on the job and interface with the team, including our plumber, and each phase progressed in a timely manner.
We could not be happier with our remodeling experience with Custom Floors. In fact, we had them return to replace the flooring in our den. Not surprisingly, the gentlemen who came to do the work were highly experienced professionals, and the floor looks beautiful. I could not recommend Custom Floors more enthusiastically!”

“Don and crew did an amazing job in my house, both ,new hardwood floor for living room and new carpeting for the stairs. Couldn't be happier with the end result. Job was done quickly and professionally . Guys moved furniture, tore down and disposed of old carpeting , zero effort on my part. Definitely recommend and will hire again.”

“I highly recommend this business. Omar and Jose were friendly and professional when it came to choosing new carpets. I was impressed with the quick service and customer service.”

“Call Jeffery or Beverly the Matson family, brother and sister who have been in the family business for years. They will treat you like royalty. Take care of your flooring needs and give to a fair price on your installs and dispose of the old rugs.”

“I can’t say enough about the quality of service at Floor Decor. They installed hard wood flooring for us and the end result is superb! The installation is impeccable. Fabian and his team of installers worked diligently and expertly and left the job clean. The initial measurement came up a little short and Mike took care of ordering the extra material with no questions. The workmanship and professionalism we received from Floor Decor was outstanding. We highly recommend them. We will use them for future projects in our home.”

“Such a great place! Every now and then out of the blue, I need to figure out how to fix a paint color somewhere on my house which I've owned for 20 years... they solve this for me every time with great service and advice. Very high quality products as well... Only place I'll go to in West Hartford :-)”