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October 2024 by Mary Palmer
Excellent customer service!
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March 2024 by Speed_ b4ll
Currently locked out of my banking app because althea has no idea how to do her job
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June 2023 by Rebecca Newman
I normally go through the drive thru for myself and my mother & I always get the lady, dark hair, no smiles..you can tell she doesnt love her job. She always feels the need to say something completely disrespectful or make remarks about things that are not her business at the end of each transaction. I'll begin asking for someone new from this day forward.
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June 2023 by Brian Mitchell
ATM refuses to recognize my citizens Bank card even though every other ATM on Earth seems to have no problem. On two separate occasions it has claimed that my card is inserted incorrectly
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November 2022 by kelly smayda
No one answers the phone whenever I try to call. I went through the drive through. I could see that there were no customers inside. 2 tellers were busy on a computer. One sat in a chair, just looking around. She walked by the window 4 times. After almost 10 minutes of waiting, one teller on the computer had to tell her to wait on me.
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February 2021 by Ashlee Moore
We have always had a great experience at this bank. We had them prior when the were United Bank, and just recently changed over to People’s. We usually work worth Laura C. She assisted up with some larger deposits after our wedding, and assisted with my name change. I had opened a few other accounts today, and even though they had some system trouble, we were able to get the accounts open. Laura had even sent a follow up email, thanking me for my patience today. That was a nice touch! I highly recommend this Bank and Branch for your needs!
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December 2020 by Ryan Blanck
The Lafayette Square Branch is the best one ever because of very closer from my house.Me and my family have been to this bank branch since May 1993. This is especially with the bank needs like depositing checks with money.This place used to be The Savings Bank of Rockville, Rockville Bank and United Bank from over the years as part of merging bank names for couple of decades.We have the best customer service, nice atmosphere, nice people and excellent bank experience with the needs of my local bank forever. I'm definitely going back to this bank branch again with my family very soon in the future.P.S.: I was with my mom on Friday afternoon (July 24th) for deposit checks with the money and the lady is very nice whose rights for taking care of depositing the checks with using my bank account for me and my mom. Great Experience.
