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February 2024 by Randolph Becker
Went into the Verizon store in Ridgefield to investigate alternative plans for my phone - left with a greatly enhanced plan including international service, two streaming services, AND a new Samsung S24 Ultra, all for less than I was paying. Mark was amazingly informed of options without pushing anything. He also sorted out a small account complication to allow the changes. 20 minutes to save money and get better service and phone - 5 star service.
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February 2024 by Saundra in Connecticut
I’m so glad to be back with Verizon. I’m not sure why I even left! So thrilled with my new phone and the customer service I had at the store.
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January 2024 by Barbara Kaplan
Brandon is helpful and knowledgeable. This is the consensus of many whom he had helped.
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January 2024 by Gary Valentine
Mark was extremely knowledgeable and pleasant. Took care of all of my concerns and then some! Excellent experience, thank you!
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November 2023 by Scott Rosenthal
Brandon has helped me multiple times for different issues and has always been awesome. He makes dealing with Verizon as easy as possible
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November 2023 by Andrew Papa
I came in and had a few questions about switching phones and whether or not I’d be able to back it all up and switched over from my new phone and Brandon helped me out with everything made it so seamless! Thanks Brandon for everything.
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November 2023 by Rachel Gorman
Decided to go into Verizon to get help with an upgrade rather than doing it online. The gentleman helping us was knowledgeable and made it easy to price out the options. I walked out with everything I wanted, all set up and ready to go!
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November 2023 by Bryan Zacur
I loved our family experience at Ridgefield Verizon everyone who works there is friendly and very knowledgeable, I dealt with Brandon who was very good and helping us with what we needed which was all new phones and service for watches and iPads. I would say to go over and deal with him. He is an amazing person to deal with thank you Verizon Ridgefield for the great customer service.
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October 2023 by Raquel Zapf
Luciano at the Ridegefield Verizon is awesome! He helped us so much and was very knowledgeable to explain our questions
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October 2023 by Anne Giordano
Thank you to Brandon at Verizon Ridgefield. He stayed over an hour past closing time to be sure my daughter's and my phones were set up properly after encountering a few unexpected problems. He epitomizes what good customer service should be: knowledgeable, patient, unflappable. Thank you again Brandon!
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October 2023 by Fred Pambianchi
Excellent service and took his time explaining what was going on with my device
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October 2023 by roseann cardile
He ALWSYS GOES 1,00,000% over and beyond to get the job done!!! No tadk too small, no question is silly and he does it with pstience kindness and professionalism!!! He should be teaching a MASTER CLASS FOR VERIZON.. both corporate and with the extremely BELOW AVERAGE SERVICE WE RECEIVED when calling VERIZON CUSTOMER CARE!!! THERE IS NO ONE IN HIS CLASS!!!!
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September 2023 by Kristel Kallstrom
John was very helpful, knowledgeable and friendly. Got my new phone set up in no time and answered all my questions . Great experience!
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August 2023 by Art Center Admin
Always a pleasure working with Brandon and John. Super friendly and knowledgeable- my go to guys for all my issues
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July 2023 by emilia riina
Brandon is the best he helped me with my phone and got me back on my service. He was also very professional.