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“Doug is amazing! He was a huge help there. 5 stars for him. Getting stuff from outside to inside with a dolly was kinda tough because there isn’t a ramp at every location. Just the front one. The lips caused my stuff to topple twice. Once again Doug was super accommodating ?”
Open 24 hours
20 Branch Rd, Brewster
Self Storage
“This move was handled perfectly by Matheus and his great team of guys!!! We could not be happier!! They were totally professional. Answered all questions, gave smart recommendations on where to put furniture in our new place which we had never seen before, and all were very nice guys!!”
“This outfit has a name that fits them perfectly. Our move was fairly complex in that we had to store for three months and then move the whole household to two different houses about 220 miles away from the original house. The crew assigned was six folks who absolutely treated our goods as if they were the most fragile on Earth. They were on time every step of the way. They put down what seemed like miles of padding to walk on inside the houses. They took apart everything including our prized Grandfather Clock and put it all back together flawlessly. Not even one item of our stuff was scratched due to the care they took. The packing and move to storage was done in a single long day and the unpacking was done at both houses in a short day. We really appreciated the fact that they showed at precisely the time they said they would and they worked diligently to minimize the time it took. But the most impressive was the treatment of our stuff. These folks are experts indeed.”
“On time delivery, friendly and knowledgeable service. Unit is very clean and the seal is excellent and will keep out the elements. Bill Duncan was very courteous and helpful. Highly recommended.”
“When unexpected guests were on their way, Shepard's Moving and Storage saved the day. Their rapid response and thorough cleaning made our home guest-ready in no time.”
“Very easy starting process. Aramis helped me through the transition and gave me a tour of the place. Very professional and honest about everything. Very clean location with plenty of carts.”
“I always store my car with them during the winter or when I need to go overseas. I never had any issues. Employees are very professional and cordial. They have a very cute little office, no more trailer! That’s great!”
“I have used various Westy locations. All were great but the Wilton one is superior! The facility is clean and cared for well. The staff, in particular Linda Durocher and Liz Romeo, are beyond helpful and efficient. It has been nothing but a pleasure to use this storage place! Thank you.”
“Best place by miles. Super clean .mint like new. Owner is a class act gentlemen who cares about people and very personable ...unlike those other corporate places that are way more expensive too.. I've had two units since 2007. Chuck is the best ..”
“Great customer service. Friendly associates. Easy to set up the storage unit and for a good price! Turk was very helpful and nice. Facility is clean and easy to access. Would recommend checking them out!”
“I am so very grateful for Angelo who took me last minute and his guys Budd and his partner were AMAZING!!!!!!!!!!!! They delivered a 700 gallon fish tank weighing 1,400 pounds with ease! I was so nervous and just these two guys Bud and his partner did an amazing job! And, they followed up with me later to give me a heads up on something!! I highly recommend them!!!!!!!!!!!!!!!!!!!!!!”
“Tyrone has been assisting me with my public storage rental space, billing concerns, and face to face welcome to the location. He’s an asset to public storage in Danbury Mill Plain rd. We are currently working on getting another space. He’s very helpful in location of space, and amount of space. Thanks buddy! I appreciate you!”
“Andrew is the best. Very helpful and knowledgeable. I have been doing business here for a while and Andrew has always called me to let me know when other units are available. Will continue to stay with this storage place!”
“Great place!! Tyrone was very helpful and patient, he made sure that I got what I needed from the beginning to the end of the process, very knowledgeable. Awesome customer service!!!”
Open 24 hours
27 Henry St, Bethel
Self Storage
“Very clean and very secure. South Street Storage without question was the most professional and friendly storage site I've ever used. South Street is the first place I would recommend to family and friends. 5 STARS !!!!!!!!”
“The person who checked me in, Emmanuel, was very helpful and showed me everything i needed to know (i had never had a storage unit before). I appreciated his patience and kindness.”
12AM - 11:59PM
397 Smith Ridge Road, (Route 123), South Salem
Self Storage
“EXCEPTIONAL customer service!! Steven made himself available to talk on the phone and text for all my concerns. Extremely friendly and professional assistance for my temp move to NYC. Such a smooth and easy vacating process - I recieved my deposit back promptly!! 10/10 service - will use South Salem Self-Storage again!!”
10AM - 6PM
41 Durant Ave, Bethel
Self Storage
“There was confusion between the web advertised price and price actually offered. The attendant was able to work it out to get the lower advertised price. His instructions were very clear and professional. The storage unit was clean and in good shape.”
“Completed moving from one town to another. No hiccups and was very satisfied. Pick it up during a busy morning from danbury. Line was long but quickly went from 1 person behide counter to 3 and was a very easy transaction. Dropped it off in winsted with a drop box. I paid cash so I had to put a $100 deposit down. Went 1 mile over my agreed milage and was only charged the $1 for it. No problem. Although it wasn't made clear to me that they would charge $5 a gallon for the missing fuel. I should have asked but after the fact, I called about the $78 charge was told "we try to let people know" but they were very busy and did not mention it. Everything was great but if I knew I would be charge $5 per gallon of fuel, I would definitely of filled it up myself.Would use again.”
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“As first time users of self-storage, we were somewhat apprehensive about the process. Doug and Kathryn went out of their way to explain things, show us the options and complete the rental. Would highly recommend.”