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November 2023 by Stephanie Benvenuto
Needed to replace an old garage door that was in rough shape. Someone came out with in the week. We were given all the options and the ability to choose the look we wanted. No pressure to go with anything more expensive or complicated. Once we chose what we wanted, they got us a reasonable quote quickly. Told us it would be 3-4 weeks for the parts to come in.Just under a month later, they called to say everything was in. They came out just a few days later to install. Installation took just over an hour (for one single bay door). Everything worked beautifully and looked great.An hour later, we noticed the hardware we'd asked for on the front was missing. We should have noticed while the crew was here, but forgot we had ordered it. When we called to point this out, the office staff made arrangements and two days later, the hardware was installed.The whole process went as easily as a major purchase can. No pressure, no one pushing us for upcharges. Just good honest people who do good work. I wish more contractors and sellers operated like these folk.
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December 2022 by Scott Bravi
Great experience with these folks--highly recommend them. One of our garage doors had issues. I called them and got a call back within the next hour. They came out next day. Will gave me a heads up he was on the way, fixed the issue quickly, tuned up the other door at my request and gave me a very fair bill for his time, work and expertise. Definitely would use them again.
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July 2022 by Stefanie A.
I had the pleasure of working with Pete Balotti, in the ordering and installation of my new garage door. Pete is professional, knowledgeable and so kind to work with during this process. From my initial phone call, to the installation today, I couldn't be any happier! Don't hesitate to call Pete about any questions or concerns you might have about any of your garage door needs.Great guy
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June 2022 by Christian Paluck
The best! I called Lynn in an absolute panic because I couldn’t open my garage door. Heart racing, cold sweats, the whole 9- I get so worked up! She talked me off the ledge and said they had a cancellation! Then, less than an hour later, an angel named Bob came down from the heavens, (or at least the runner of his work truck, it was bright out) and swapped out my springs, lubricated my moving parts AND restored my faith in humanity. R.O.D. Is OK by me!! Much more than ok, but im sure that’s clear by now…
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December 2021 by Igor Turok
Thank you Pete for showing up at my house and programming my cars and looking at my garage doors. Terrific service, fantastic crew. Will absolutely use them for all of my garage door needs. Highly recommend this company. i also appreciate such a quick response to my call. Thank You! Happy Holidays.
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October 2021 by Joern T.
Communicative, competent and fairly priced. While our double garage door ultimately exceeded its estimated production time by nearly five weeks (Covid-related supply chain, material and assembly related problems to blame), Ridgefield Overhead Doors was very accommodating throughout the process. Failure of the old motor two months prior to the new door arriving was promptly addressed, a cable issue on the existing door a few weeks later was also taken care of within two business days. When the new door arrived with a minor indentation in one of the panels, the crew managed to use said panel at the very top of the door, allowing the weatherstripping to completely conceal the minor damage. Installation was painless and quick. Will certainly use them again for future garage door related work and service.
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March 2021 by Mike McManus
VERY pleased with not only the outstanding customer service, but also with the quality of work performed. They helped us in a very tight pinch and did a great job. Very reasonable price and competent / respectful work staff. Would absolutely recommend and also hire again if necessary.
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December 2020 by Gene Travers
My garage door busted an extension spring the day after Christmas. Desperate, and with my truck stuck in the garage, I left a voicemail for Paul at Ridgefield Overhead Doors not expecting any relief until the workweek. To my amazement, Paul called back in 15 minutes, walked me through a temporary fix over the phone, and promised to show up on Monday to fix the door. That alone warrants a five-star review. (I should mention that Paul offered to show up on Sunday morning if the temporary fix did not work.) Paul showed up today as promised, fixed the door, and made some other adjustments, all at a reasonable price. You can tell that Paul is a decent and hardworking human being that really knows his stuff. Can't wait to do business with him again when I upgrade my doors. There should be a six-star option for companies like this.
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September 2020 by E H
Fantastic experience with a recent repair on our garage door. On a Saturday, I called to see if anyone was available on short notice to fix a door that had become jammed, and unable to close. Not expecting a call back, my phone rang shortly after, and the owner was at my house within an hour fixing our door. I couldn't be happier with the service I received from Ridgefield Overhead Doors. Highly recommended!
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September 2020 by Chris Kempton
I watched numerous youtube videos and spent more time than I'd like to admit trying to fix the carriage/trolley on my garage door. I finally called Ridgefield Overhead Doors and Paul walked me through the fix over the phone in minutes. Thank you!!
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July 2020 by Debbie S.
We had Ridgefield Overhead Doors replace our garage doors and we could not be happier with the finished product. They have an amazing selection of doors to choose from. They are so knowledgeable and so easy to work with. I highly recommend them!
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July 2020 by Joanne M
I absolutely love Ridgefield Overhead Doors. Paul is the nicest, most honest and upstanding person. He came out the same day and fixed it quickly. His prices are very fair and his quality of work was outstanding. I give them my highest recommendation.
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July 2020 by Samuel Gedymin
Super responsive, fast, and good service! Thank you!
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June 2020 by Phil Constable
Came right on time as scheduled, fixed the problem in double-quick time and all at a most agreeable price.
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December 2019 by Noelle B.
GREAT experience with Ridgefield Overhead Doors! From the consultation to installation it was four days total. The salesperson and service technician explained everything there were doing fully. They even told me about a rebate I was able to send away for. We are extremely pleased with our new system and would recommend to anyone for repairs, installation, etc!
