-
August 2024 by MB- Golf
Worst customer service!!! Waist of time, make me not want to buy a jeep ever again.
-
August 2024 by jeff penfield
Today I witnessed the Manager Mike engage into an altercation with a customer who was having ongoing issues with his vehicle. What I saw was extremely disturbing and unprofessional and I will never recommend this company to anyone I know. Screaming and cursing in front of customers making a scene is unacceptable.Stay away very unprofessional!
-
August 2024 by John Sweeney
Mike P is a fraud who will order you repair parts needed for your automobile. You will provide vin. And ask very nicely for the best price. Will than order parts needed. But will give you wrong OEM parts and claim they are "after market".
And than will argue with his customers. The list is long stay away from this business. I will be consulting my lawyer. And they will hear from them shortly.
-
December 2023 by Jenny Philbin
I’ve been a loyal Pamby Jeep customer for many years but their service this time went so far above and beyond - my car was having troubles for a couple of days and while out and about in town on a Sunday I bumped into one of the ‘elder’ Pamby’s and told him about it… he immediately called his nephew Tim who took my number with a promise to be back in touch. Not only did he call back but arranged to come to my house first thing the next day and took the car. Later that day, problem solved. So thankful not only for their speedy service but kind approach.
-
October 2023 by Carl Salva
I went in for an oil change. The two men at the service counter were rude, dismissive, uninformative, and had absolutely no customer service skills. I will never give this service center my business again. They lost a potential lifelong service customer with a new jeep wrangler over an oil change. You are better off going to Meadowlands or Danbury Jeep.
-
October 2023 by Indra Sen
Pamby’s stellar reputation is built on great service and integrity. The dealership operates with transparency and does not take advantage of its customers unlike other brands. There was no “COVID surge pricing” when I bought a truck. You also can’t beat lifetime free oil changes.The service center is fantastic and explains all issues in a clear manner for the everyday person. The technicians and service members will look to save you money, because they don’t just want your business—they want your children and future generations to come here. No wonder this company has been around for 75 years in Ridgefield.
-
October 2023 by Jeffrey Doyle
I had my van towed in because it's a Dodge handicap conversion van and they were able to look it over. They weren't able to work on my van because it was a conversion van and I had to have it brought back home. I brought it to Danbury Dodge and they were able to fix the door. The problem I was having is the sliding door wasn't staying on the track.
-
September 2023 by Steven C.
Great dealership that I have been using since 1979! Same people have worked there forever and know me and my family be name. They do excellent work and are honest. A true hometown dealership that sponsorseverything in town.
-
September 2023 by James Luse
Was closed before 7pm
-
August 2023 by Mj C.
My Jeep Wrangler would not start and my local Norwalk service center could not look at my car for 2-3 weeks. I spoke to Nick at Pamby and he was able to look at my car within 24 hours and it was fixed by Day 2. It has been running very smoothly and I am very grateful they fit me into their schedule so I had a working car. Thanks Nick and team!
-
August 2023 by Pete M
Pamby has always been great to me. Even back in the 90s when I bought my first car there (an Eagle Talon) to now, when I get my Jeep serviced.The staff is friendly and always helpful. They were able to squeeze me in before a road trip to change my oil and rotate my tires.Even calling on the phone is easy. All departments are very helpful.You'll probably pay a bit more because you're going to a dealer, but you know you'll get factory parts and they'll make sure everything is working as expected for your car. It's more reassuring than going to your local garage to fix something.I'll keep going as long as I have my Jeep.
-
January 2023 by Stephanie Woods
I purchased my 2007 Jeep from Pamby and still going there after 15 years. Great staff.
-
December 2022 by Ralphbufano B.
Took my 2012 10 year old jeep there 3 times to fix an ABS light problem. first said i had to replace a sensor. Light came back on $450. then told me need new wheel bearing, 550. then told me need new abs module. 1020. 1 day after the module change and 2k in the light came back on with the same code. now they told me need a new connector at the ABS module because it was damaged and it would cost another 1020 to fix... i took the car home and inspected the module connector and turns out its not damaged at all. then i inspected the connector at the sensor they changed the first time around seems that the connector on the car side at that sensor has been the issue the whole time. so i fastened it tightly and taped it... guess what 2 weeks now and no light on. these people are either crooks or have no idea what they are doing. side note on one of the times i went to pick up the car. it wouldn't start so the guys jumped me and asked if i wanted them to put a new battery. i went home and looks like it wouldn't start because they didnt tighten the battery clamp.... I wen there because i thought it was reputable i should of done my research first. im mostly angry that i let them take advantage of me. I am mechanically inclined but have no time to do any of the work i can imagine how many people are getting ripped off here daily and have no idea.
-
October 2022 by Pugsley C.
My wife took her jeep in for an oil change..service rep said her brakes are shot ..needs all four new rotors..$1000 estimate probably more...Brought it to a reputable service center...no rotor problem at all...this service rep weasel must get a commision for ripping people off...and the dealership condones or rewards this behavior
-
September 2022 by Lxs Pest Control
Rapid and professional services but holy cow on the prices!
