United Auto Group provides a good and great experience for both car purchases and service. Customers report a smooth, fast, and easy sales process with helpful staff, making first-time buyers feel at ease. The service department is noted for being very friendly, informative, and not pushy. While a slight problem with a purchased vehicle or a communication delay is occasionally mentioned, the service team consistently goes above and beyond to fix issues immediately at no cost. They are praised for very good communication, keeping customers updated, and providing all necessary information. Appointments are easy to book online without long waits, and the work is completed very fast within the given timeline. Customers express being very satisfied, happy, and relieved with the service. They highlight the relaxed yet professional atmosphere with no pressure. Many state they will definitely return for all future maintenance and highly recommend United Auto Group.
Good experience at UAG! I bought my daughter’s first car here. Slight problem with it when we got home but they fixed it immediately at no cost. Friendly staff!
August 2024
I purchased a used vehicle from them. The sale went smoothly. However, the car had issues and their service dept didn't seem to receive messages. When they did call me back, I brought the car in for service, and they went above and beyond the call of duty. I'm very satisfied with them, and I would highly recommend them.
August 2024
Friendly service, easy transaction. Very nice car! Highly recommend!
