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July 2023 by Daniel Marsala
Everything from the test drive to the buying process to completing the paperwork was probably the best experience I ever had buying a new vehicle. Terry the salesman, Tim the sales manager and David the finance manager are all top notch and are an asset to the Ford name. They earned a life-long customer and I'll continue to do business there.
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July 2023 by Jacqueline Lajoie
It was a quick in and out.....pleasant, courteous, and I was even told about something that had happened to my windshield that I had not noticed.
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June 2023 by Steve Robin
Best purchase ever! I waited a long time for my F150 lightning and Ford finally delivered. Both Dave and Tim of HV ford in Putnam were great to deal with as well as the ownership. I recieved a better than expected deal on my trade-in and couldn't be happier. I can't say anything other than don't shop anywhere else. The honesty and integrity of this dealership is second to none. Hands down I can't recommend anywhere else to go to other than both locations in Putnam and Brooklyn.
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May 2023 by Bruce Jamon
This place is great they treat you like Fam and they are honest and upfront about everything. They got me into the car that i been trying find for months. Salesman Corey was on point and excellent to deal with. I would call him any time and he would answer even when he was off. Go see him for your next vehicle you won't be disappointed.
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May 2023 by Bandelle
A very heartfelt thank you to Tim Campbell, Corey Campbell and Dave Pomes of Heritage Valley Ford for the great care and professional service from the order to the delivery of our 2023 Ford Escape. We so appreciate being treated like family.Thank you! Lori and Brad
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March 2023 by Ruth Marley
I ordered my Maverick in 2021. Tim W. kept me informed every step of the way but it was a surprise when it finally showed up at the dealership without it being announced. Fabulous! I was so Excited! Couldn’t wait to get in my new truck. From financing to showing all the the controls on the truck. This dealership goes above and beyond customer expectations and satisfaction. I would definitely recommend Tim W. and Putnam Ford to purchase a vehicle. Thank you so much!
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January 2023 by Markus
Summary: Very Pleased and highly recommend.Searching online landed me at Putnam Ford looking at a used F-150. I first inquired online and was immediately contacted by Matthew the internet sales manager. He quickly checked the status of the truck and set me up talking to Tim a salesperson. Coming from another state to check out the truck, they both reassured me that I didn't have to put any type of hold on the vehicle as long as I was 100% certain I would show up to see the vehicle the following day. They held the keys in hand which was nice to know I was not going to drive multiple hours for it to be a bust.The following morning, I made my way and was contacted again just to make sure I was still on my way, and they would have it pulled up front.The truck was exactly how it was described online and ready to go for a test drive upon arrival. They made me a very fair offer on a trade in and a deal was set. Working with Dave the Finance and Insurance manager was very pleasant and easy as he was very thorough to make sure you understand everything going on numbers wise.I definitely would go back to Putnam Ford in the future, as the environment was no stress, non-pushy, straight forward and honest. No Nightmare scenario there. The showroom and vehicle lot are clean and organized, and whomever detailed the truck out back did an amazing job as it was spotless.A big thanks to Tim the salesperson for making everything smooth and easy.I've had the vehicle for almost two weeks now and I cannot complain in any way.Would definitely recommend to others 10/10!
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January 2023 by Melody Louise
Our experience at Putnam Ford was great. The salesman was very knowledgeable on the cars we were looking at, all employees we saw were welcoming and pleasant. The financing was quick, thorough explanations of options and coverage of warranty. A great experience in buying our new car. The dealership is an hour from our home and we will return when it is time for our next vehicle.
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December 2022 by Meghan Thompson
Our salesman Tim was incredible. He made everything so easy. Tim is extremely personable and not pushy to work with. He answered every question we asked honestly and knew everything about the GMC we purchased. We can’t say enough about Tim and Dave, we will now be recommending them to everyone we know! Such a pleasant and quick car buying experience!
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December 2022 by Donald Hibbard
Bought my 2017 certified pre-owned F150 here 2 years ago. I am a believer in using dealer for routine service, especially when dealer posts coupons on their website making full service less expensive than the "quick change" joints. NO BRAINER which is better! Thanks
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November 2022 by Mary M
Truly appreciated their honesty and feedback regarding the overall condition of my old truck. Had taken it in to have work done but due to what the senior mechanic found, they advised it wouldn't really make sense to go forward, based on the age of the vehicle and its current state. And they didn't charge me anything for their time and expertise. Will definitely do business with them again!
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November 2022 by Janet Ray
Corey Campbell did an excellent job from start to finish of the buying process. He was patient and kind and very knowledgeable. Dave Pomes was also great in helping us understand our financial options. Definitely would shop there again!
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October 2022 by Darlene Fohlin
Putnam Ford service attendant Chrissy is the best . She reviewed, contacted Ford , worked with us to repair our F150. Thank you to the techs who were involved in this complex repair.
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October 2022 by Ernest Johnston
Could not have been easier. Extremely friendly dealership with helpful staff. Corey Campbell did not waste my time showing me trucks i didn't want, instead his knowledge of his product showed me exactly what i needed. Walked in on Tuesday afternoon, picked up my new truck on Saturday morning. I also have to mention how easy Dave Pomes made it to do the financing explaining all the different options, programs and warrantees that were available to me. In the last few weeks I've visited quite a few dealerships, the staff at Putnam Ford was by far the best. Truly going above and beyond my expectations. The kind of dealership you look forward to going back to again.
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October 2022 by Jackie Agnone
I recently purchased a Ford explore 2019 and I love it my salesman Tim was fantastic and helped me navigate all the features of the vehicle. Great experience looking forward to continuing business with them!
