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November 2023 by Karen Robert
The service staff was very friendly and helpful in making the appointment over the phone and doing just the service that we required. We didn't have to wait to long for the service to be completed. Very easy and convenient!
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October 2023 by Leanne Bishop
All around experience was great!! Mike Moore was phenomenal! He was patient, understanding and dealt with and worked around my busy chaotic life!! Other than Mike meeting me half way to deliver my new truck, it was 100% done via text!! Thank you Mike and thank you Vachon for an amazing purchasing experience!! Will def come back!
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October 2023 by su waters
I will return here!! Excellent service, timely repairs, great communication and totally professional. Plus, as a bonus the my truck was return clean and shiny which was greatly appreciated.
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September 2023 by Barry O'Connor
Rick Brown was very knowledgeable and listened to our needs when it came to a truck. Matt and Chris made the leasing process easy and painless
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September 2023 by Richard Scanlon
This will be my 2nd vehicle from Vachon. The level of professionalism is outstanding. My salesman Alex is my go to. He has sold me 2 vehicles (hopefully an 3rd soon) and it is always a pleasure. No crazy high pressure sales tactics. Alex is a perfect example of how a car purchase should go. His product knowledgeable is unbeatable . He even assisted me on his day off, a true example of professionalism. He introduced to Matt the sales manager who gave me an excellent price on my trade in and streamlined the financing.
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September 2023 by Matt Comeau
VERY VERY friendly staff! Everyone was great. The facilities are a little “dated”, but I’d still have no problems recommending them to anyone I know. ?
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August 2023 by Knotty Angler
This was my first GMC purchase as I was a Ford guy. I worked with Stew and Rick and they were fantastic. I ordered my vehicle and they kept me up to date on the progress. When I picked the vehicle up the transaction was so simple and painless not like other dealerships. I have to say it was the best experience I have had purchasing a vehicle no hassle and just a great group of people. Thanks again and you have a customer for life.Matt A
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August 2023 by Ken Sabourin
Dealing with the service department was easy and they called to update me as the work progressed. They checked on the warranty status and applied the deductions as well as set us up with rebate information to help save us more on the cost. Great service great work.
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August 2023 by Dan Hudson
Dave had the worst customer service skills. I called a week in advance looking to get my vehicle serviced. Made sure he could have a courtesy vehicle. He said he would make sure. I show up for my appointment he tells me he gave the courtesy vehicle to someone else. I took off work to handle this and now I'm out a days pay for nothing. I can't leave my vehicle to get serviced now. Very very poor customer service skills. Very rude on the phone and argumentative with me
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June 2023 by Brielle Rovito
New car day at Vachon GMC! I had such an easy and seamless experience when picking up my new-to-me 2022 Ford Maverick. Geoff was incredible organized and helped arrange everything with my trade-in. Sean gave me a very thorough walk through of my new truck and was very hospitable during the process. And Matt made handling the paperwork very straightforward and easy! Overall such a great expedience.
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June 2023 by E Marie P
We recently went to Vachon GMC for an Emissions test. When we pulled up there were 2 cars ahead of us, and shortly after 2 more cars pulled in. Shawn, the Technician on duty, was extremely professional, had a calm demeanor, greeted everyone pleasantly, was informative and had a top-notch way about him. He even let us know there was a recent recall on our vehicle that we were not aware of. All things considered, I was pleasantly surprised by my emissions experience at Vachon and it wall due to Shawn and his professional and at ease "I got this" attitude. Just wanted to let you know what a valuable employee you have in Shawn, but I have a hunch you already know. THANK YOU Shawn!
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June 2023 by Rich R.
Great crew at Vachon. Worked primarily with Blair who was knowledgeable, sincere, and professional. Also worked with Rick and Chris who were personable and experienced. Really had a straight forward, no pressure experience buying my truck from these folks. Will definitely consider visiting them in the future when in the market for a new vehicle.
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June 2023 by Tina Freeman
I brought in my 2020 Chevrolet Traverse for a splash guard installation. All of the technicians were very friendly and courteous. They had all four installed within an hour. They look great and will protect my Chevy from dirt and sand wear.
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June 2023 by Amanda Jackson
I went for an oil change, tire rotation, and I was charged for windshield washer for the price of a gallon!! Now, I have never used the windshield washer fluid as my cadillac stays in the garage and is immaculate. I was flored when I read the receipt when I got home. I have had nothing but issues with this dealership. I didn't ask for windshield washer fluid just an oil change and tire rotation. It's the principle. I don't like being charged for something I didn't request. They should of asked me prior to just assuming like most dealerships.
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April 2023 by Mike P
My trucks transmission had a major leak 2 weeks before we were leaving for Bike Week in Daytona. The service department quickly diagnosed, ordered, and got it replaced in time for my trip. Hats off to David and Jim for working hard to get the job done, and for the technician who did the high quality work on my truck. I feel the entire staff including the warranty administrator Chris went out of their way to get my issue resolved. Fantastic A+ service all around. Stay out of the big cities and make the drive to these folks. Update- made the 2800 miles trip and shifted flawless, quality job well done!
