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March 2024 by Rhonda Mazzola
Second time we’ve used JTs - they came to replace our over the stove microwave - we have an older home and there’s always something that goes wrong - well we all figured it out and they got the job done - service ~ professionalism- all with a smile ~~~ Great team - as always 5⭐️⭐️⭐️⭐️⭐️ ~~ and we will use them anytime we need an appliance repair or new ?
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March 2024 by Richard Weinberg
Excellent installation of Dishwasher. Install crew was punctual and very polite. They paid attention to detail and made sure that the unit was level in both directions. Tested the unit to make sure that there were no leaks. JTs Appliance was great from the purchase through to the install.
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March 2024 by Bernard Lapierre
My dishwasher was leaving water in the bottom after cycle ended,I called and made an appointment, technician came out and said drain pump was defective ,so he replaced it, well I used it that evening and again water at the bottom ,so I called and let them know and another appointment was made ,in the meantime my so stopped by and he felt the drain hose may be too long and water couldn't fully be drained out ,we removed a few feet of hose and it drained fine I honestly don't think the technician let it run long enough to make sure everything was working well ,my theory is I don't mind paying for a person's knowledge etc but paying and not curing the issue is disturbing ,I contacted the appliance store and I asked for at least some credit towards a future visit and I was told the new part was put in and nor refunds or credit ,so it cost me 250 dollars and it was fixed
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December 2023 by Adam Martinelli
We were searching for a very hard to find part and they had it and were willing to ship it to SC for us. They saved the day and I really appreciate their excellent customer service!!!!
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September 2023 by Jillian Keller
Absolutely superb! We got our new fridge and dishwasher installed the same day. They were so great, got both in and installed in a short time, not a single ding to the walls or doors, put everything together and explained each appliance. They were so nice! Highly recommend!
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September 2023 by MELISSA MEYERS
Joe was great! Gave great service and was very knowledgeable. Repaired two appliances, and explained what was wrong and provided quick and efficient service. Very reasonably priced work and parts. I highly recommend JT’s appliance!
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September 2023 by Krysten Sullivan
Sold me a faulty dishwasher that stopped working after a year and 3 months. Came out to fix it and stuck a paper clip into washer holes and charged me. Didn't fix dishwasher at all and won't honor any kind of fixing it or replacing it. DO NOT PURCHASE ANYTHING FROM THEM. Customer service non existent!! My daughter and I fully rinse our dishes as proof our other dishwasher lasted 16 years. The grease should dissipate with the heat and the soap but it does not. It's a faulty dishwasher that they will not fix. They will not honor any kind of customer service with the dishwasher being only a year and 3 months old. Back the brands you sell. If not, don't sell that brand.
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September 2023 by Mark Perry
Told me 800 bucks to repair. Fan was clogged with ice. Tech said was low on refrigerant. Funny how refrigerator section of fridge was fine and only freezer section didn't work. Both fridge and freezer share same compressor. For this I paid a factory trained technician 130 bucks.
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September 2023 by Jane Stafford
I have been buying my appliances here for years. The staff is friendly and knowledgeable, the prices are competitive, and they are extremely reliable with repairs. Love this place!
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May 2023 by james lapointe
The guys went above and beyond when they delivered our new refrigerator and removed our old one.
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April 2023 by Eric Benoit
From order to delivery these guys are great 100% better then other companies I've dealt with in the past
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March 2023 by Heather Adams
Went to bigger stores first and none of them carried replacement dryer belts. Walked into JT's with just a picture of the belt with no model number but the woman working there was still able to find a belt that worked perfectly. Thank you for saving me from having to order off amazon.
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November 2022 by Patricia
Bought a fridge from Joe, when delivered my door casings we're damaged and my door had a puck in it. Took them 5 months to get replacement in. Brought to my house and was worse than the first one with paint gauged on side. Told him I would not accept as worse than the 1st one. He grabbed it and said ok, call whirlpool yourself then and left. My mom called about a water line on her fridge , he came out, charged her and when she said it was still leaking he told her he would refund her bill and call someone else. Awful businessman!! Too bad cuz he is close by and need other appliances.
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November 2022 by Kevin Dupre
I used to buy appliances from these guys way back when they were in Webster. I'm glad to see that they are still doing good business. They were ALWAYS honest and fair so I'm not suprized. Joe was always a good man and same with his dad.
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September 2022 by Andrea Austin
Great honest service my elderly mother's fridge needed service he could sold her a new but was honest enough to repair it
