Auto Parts in Putnam, CT

“I do not write reviews but when there is exceptional service like I have experienced here lately I feel the need. The people here especially Lance, are extremely knowledgeable and helpful-willing to assist their customers in any way. Their knowledge and understanding is impeccable. I will be taking the ride from Rhode Island to get all of my maintenance and my accessories for my new bike. Thank you Lance for all of the help! This is what small business is supposed to do!!”

“I can't thank the store manager, Thap, enough for going above and beyond his daily job duties! A delivery for my husband, chemotherapy medication, was inadvertently delivered to his store. He immediately called me and delivered it to our home. This was very important and if anyone else received this, the outcome could have been a major setback with my husband's health issues. Thank you so much Thap!”

“Excellent experience from start to finish. Carl, Michelle and the Cargill team were a pleasure to work with. They took care of everything, communicating with my insurance carrier, helping with transition of rental car, expediting the repairs, completed in 1/2 the time originally anticipated. The repairs are exceptional!! & they cleaned my vehicle inside and out!!! Thank you for your attention to all the details.”

“I recently visited Napa Auto Parts and was impressed with their exceptional customer service. The staff was helpful, knowledgeable, and genuinely passionate about their work. They went above and beyond to assist me and provide expert advice. I highly recommend Napa Auto Parts for all your automotive needs.”

“I have always found the staff here incredibly helpful and friendly. Today, they were also the only auto parts store in town to have oil for a motorcycle in stock.”

“Highly recommend this dealership, the Sales Mgr Tony and the salesman Moises were outstanding!! I was shopping for a used luxury SUV and was pleasantly surprised at the excellent diversified inventory that they had to choose from including American and foreign models such as Cadillac XT5s, a few different Mercedes models, BMWs, Acura, Audi, Volvo, and more!! I wasn't sure what SUV make or model that I wanted so I was very pleased how patient and informative that Tony and Moises were!! They spent several hours with me, let me test drive several vehicles, let me take one of the SUVs home overnight and I never felt rushed or pressured into making a purchase. It wasn't an easy decision because I liked one of the Cadillacs, a Mercedes GLE 350 with very low miles and a BMW X5! I ended up selecting a 2018 Volvo XC 90 T6 Momentum, it is absolutely loaded with options, still has some of the warranty remaining, the price was very reasonable and I received an excellent price for my trade!! The dealership has an easy to use website to view all the vehicles including the options and has the car fact reports online too!! I love my Volvo and had a great buying experience!”