Auto Parts in Putnam, CT

“These guys saved my a** on a little 200 mile adventure from Mass to NYC. I purchased my Aprilia Tuareg in Massachusetts and was going to ride it back. It's a bigger, taller and different bike than I'm used to riding. Well, lo and behold, 30 miles in, I tipped it over at a stop sign on a hill (no surprise really). Picked all 470# of it, and noticed the shifter pin had sheared off. (This is a known thing on the Tuareg.) Now I'm screwed. I'm in some back road in CT, 170 miles from home. Thankfully, I had cell service and found Metzger Moto Worx, 6 miles away. I call them and they say they are swamped (cuz it's summer) and prob would take a day and they don't do Aprilia anyway. I try calling another place. I'm considering getting it towed by my insurance. I decide I'm just going to limp it in 1st gear to Metzger and I'll just stay overnight if possible. I show up, super hot (it was 95 and humid), a bit freaked out and humbled and they were SO nice. They had actually tried to call me back to see if I needed to be picked up. Immediately, they look at the issue, wheel the bike back into the shop and jury rig some bolt to fit and get me back on the road in no time. It was the kindest, most amazing thing EVER. Thank you to the client who prob got bumped a little so they could help me out. I was able to get home w/o any other issues (figured out how to get my foot down on a taller bike). To Jim, Lance, Max and Harry, THANK YOU SO MUCH for your time, generosity and skills. It was so nice talking with you and you really did save me. They also gave me a sticker and a tank top! I'll never forget this. <3”

“Went in to grab a bit of oil to last until I get it changed. Alex(possibly Adam but pretty sure it's Alex) helped me find what I needed and didn't just go for the lost expensive item or try up selling me, awesome customer service. It's actions like this that will make me come back for any other issues. The oil cap was on extremely tight and went back on to ask for a tool to help get it off. Alex got the right tool and instead of just passing it to me, he came out and unscrewed it himself and assisted me in pouring the oil. Alex really went above and beyond and a good review was the least I could do. Go talk to him, he won't let you down!”

“First time needing my car repaired after an accident and was very impressed with the work done by Cargill Collision Center. Great communication and excellent auto body work. My Yukon looked brand new!”

“I recently visited Napa Auto Parts and was impressed with their exceptional customer service. The staff was helpful, knowledgeable, and genuinely passionate about their work. They went above and beyond to assist me and provide expert advice. I highly recommend Napa Auto Parts for all your automotive needs.”

“I came in looking for something to affix my license plate to my car since the dealership messed it up. The crew helped me find a license plate screw kit that worked with my car and Steven came out and personally fixed the problem for me. It wasn't necessarily an easy fix, but he didn't give up, nor did he make me feel like an inconvenience. Everyone in the store went above and beyond. I appreciate all the help.”