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October 2024 by Samantha Eccleston
This was my transition to a new vet after moving down here a couple years ago. It’s been hard finding one on the level that Animal Hospital of Putnam conducts themselves. Nevermind this new visit was a doozy of a first visit. We discovered my girl had cancer. However, they were quick, informative, and had her scheduled for surgery for the following week. The communication is out of this world, the staff have been beyond sweet and caring, and extremely prompt with responses. Their want to do right by their clients and furry patients is clear. I couldn’t recommend them enough! Bringing my other dogs in for their wellness checks soon! We found our vet here finally. ?
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September 2024 by Elaine Deslauriers
Staff are friendly courteous and knowledgeable. They help Quinn and I into office and then back to my car.
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September 2024 by Thomas Horn
Verp pleased with the care our dogs receive and the service we get. Easy to get appointments with, responsive to questions and problems, on top of canine health maintenance items.
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July 2024 by John Tremblay
I would recommend this vet to anyone. These people truly care about animals. We recently brought our cat Oreo to have surgery and they took such great care of him.
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April 2024 by Susan LaRose
first of all very relatable staff, very friendly and helpful. Super kind to my cats and included me in all the things they were doing , including education . I've already recommended them to my family. and have made a surgical (dental) appt for my girl . trust them 100%
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April 2024 by Gerard Chartier
The staff at the Animal Hospital of Putnam have consistently been friendly and compassionate.
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March 2024 by Chris Contois
Worst place in the world to bring you animal? They tell you something is benign. And then when they go to perform the surgery, they say it's cancer and they won't perform the surgery and then they call animal control on you. I'm telling everybody the truth. This place needs to get shut down. They're not part of the better business bureau association because of their illegal practices. My mother paid a $1000 up front for a surgery that never happened and never got paid back. So you tell me this place should be shut down. They don't care about animals.They only care about money.Money, money that's all they want, and when they don't get it.They try to get you in trouble I am not the only one they have done this to.
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January 2024 by Paulina Perlwitz
Just don’t go here- it’s a dismal place full of cruel and rude staff. The vet tech and the doctor and really everyone was totally unhelpful, rude, didn’t give any information about anything, and barely talked to me during the visit about her care. It’s an awful place and they don’t care about animals or people. But if you like fascism, rudeness and cruelty then definitely go here.
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January 2024 by Concetta falcone-codding
I have been seeing the animal groomer Laura Summer for over 20 years. She is the best groomer in CT. She has done my dogs of the past and recently did Luna my Bernese Mountain. She is kind and courteous and so caring. You can call Animal Hospital of Putnam and make an appointment
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January 2024 by Paulina P.
I had a good experience in the past but I felt that the technician was rude and shaming today at my visit and the doctor seemed to support her shaming of me- they wanted to make me feel that I was neglecting my dog. She had a skin issue that was making her gnaw at her fur and it got very matted within literally three days and with infected sores. The doctor pointed out that I couldn't prove that the matting didn't come first- insinuating that it was because she is due for a grooming.... which is why we are here in the first place to be seen to make a grooming appointment.....they basically didn't believe me that she had been experiencing a skin irritation prior to this that made her hair extremely matted in that spot. I would be willing to remove this review if my next visit proves to be better- they also tried to make me muzzle her myself and I had to go back to get them to put on the cone collar when I couldn't get it on her... meaning this is something they should already be doing for the price of the visit. There was just a sort of negative energy all around and I really hope it can be improved. It's not just about serving the dogs- it's customer service. The best part was when the girl shoved my dog's shaved off fur into my face rudely to show as proof of my maltreatment of my dog, seemingly. Steve- what specifically was said? It was the way she said it and her tone - was nasty. Hope that makes sense. The appointment setter said nothing I had experienced had happened and hung up on me. Also- the doctor didn't even say hello or greet me - basic stuff. Lol apparently also it's confrontational to ask about my dog's care and ask to not be hung up on..... what is wrong with this place? Lol I got no instructions about her e collar at all..... this place sucks.... There is no standard for customer service and everyone is rude - AND projecting that somehow you, the customer, are rude for being upset at what is happening. That's reactive abuse. DO NOT GO HERE. Steve- did you notice you wrote dogs should muzzle their own dogs lol- typo. But a clear example of how attention is not paid to detail at your business. I appreciate your thoughts about preserving your staff, but if there is fear there are animal handling gloves that are inexpensive and that is really their job - not mine - in my opinion and experience. Steve- more specific things- the girl from the start mentioned it had been six months since she'd been seen and so she'd need to restart one vaccine. She then mentioned it again a few times and seemed angry. She also seemed annoyed because she asked if I wanted an estimate- I said I think it's 250 right? And she said no it's not that's why I asked if you wanted an estimate in kind of a rude way...I said ok sure ( in my mind I was like why not just have the estimate ready and hand it to me lol?). I said my dog needed dental surgery bc my last doc called it that-plaque removal- and she argued that no it's not surgery in a very pissed off way it felt to me. Then she brought the fur as a trophy and seemed to be shoving it in my face and seemed mad about it- she kept saying it was matted do you see? As if I can't see it.... I don't think this is great customer service do you? When I said she needed to back off basically and get out my face lol she angrily slammed a book/ laptop (it was startling so I wasn't paying attention to what it was) on the desk. Edit- these people are lying. Look at all the negative reviews they have. They are the ones who are inappropriate and rude- don't ever go here- I will never take this down. YOUR treatment of people is aggressive- and this will come back to you in karma. You are wrong here and you should be reported to the better business bureau. The girl at the desk is a full blown liar- she just says what we she wants in response to what I'm saying on the phone to make me sound so crazy to her audience- I'm merely asking basic care questions. Don't go here. You should be as
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December 2023 by Cecelia Kent
Our dog was very ill and our vet who had seen our dogs for 20 years would not fit us in. Dr LaPierre saw us within 30 minutes of our phone call. She evaluated our dog, then sat down with us and explained what needed to be done. Because of the care that our dog received she is back to her bouncy self. ❤️ Thank you
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October 2023 by Colin
My cat Molly is typically afraid of people,the vet techs where very good and professional with her. I would definitely recommend Animal Hospital Of Putnam.
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June 2023 by Christine Ws
Very caring and accommodating
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May 2023 by jon4793
I find these people to be well-educated, friendly and sympathetic. Vets are all expensive. These people work with me to do what is necessary. They do not push hard on trying to sell unneeded items. I've always received great care for my dogs and I trust them to help me make good decisions.
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May 2023 by Peg Maynard
The Staff and Dr Previe were very kind and thorough with Emmy’s yearly check up.
