-
December 2024 by john
good store, handy, produce excellent. someone cares about quality. meat is good.
prices are good ( average). store is clean. employees are good. those are my main factors, when selecting a grocery/plus store.
happy new year.
may it be a good one, waf
-
May 2024 by be28ans
Nice store just a little expensive.
-
April 2024 by Shawn Buell
Clean, organized and super friendly staff
-
March 2024 by Ryan Landry
*UPDATE* Shortly after posting this review, a manager at LaBonne's actually took the time to call and apologize for this situation and get more information on it. We greatly appreciate that and as such my original 1 Star review will be changed to the 5 Star review that they otherwise would have deserved. For anyone reading this going forward, know that the issues below have been acknowledged and addressed.-- This review will be quite long, but out of respect for LaBonne's and any potential readers, a full explanation of a 1 star review from what I would otherwise give a 5 star review is owed. If you read it all, I appreciate you taking the time. --My family has been going to LaBonne's Market for years, ever since it was under different ownership and called Oliver's. It is and always has been an excellent store for easy, quick grocery shopping in town with more than enough variety and fairly dependable freshness.That makes posting this review very hard, but unfortunately necessary. For all the good at LaBonne's, there is one downside that now sours the entire experience of shopping there. That downside is the Deli Department. The actual quality of the product is fine but the service is not. To be clear, this is ONLY an issue with the Deli.The problem is that once you ask for your slice and okay the size, if you do not pay attention, they will change the size and make it thicker to make their job easier, at the expense of giving customers far thicker meat or cheese than requested. This often ruins meals, wastes product, and therefore wastes my time and money.Today though was the event that prompted my review, as this crossed the line from terrible service to egregious behavior. There is one worker who intentionally went very slow, to the point their co-workers were clearly becoming inconvenienced and annoyed, because we asked for the cheese to be sliced thin and stuck around to watch them cut it. Then they very clearly and intentionally stacked it quite messy as shown in the photo, I presume out of spite because their annoyance was palpable at that point.I understand people can be tiring and stressful, but at the end of the day it is their job to interact with people and fulfill their orders. It is completely unacceptable for a worker to act so spiteful and vindictive simply because someone asked them to do their job.I will not be posting names because at the end of the day, I go there every week and don't wish to see anyone fired. Although, people who go frequently and fellow employees can likely infer who I'm talking about. All I wanted to do was share this so people could be aware of the achilles heel of this otherwise great establishment if they are new customers and maybe let returning customers who have had similar experiences know they are not alone.In a perfect world, perhaps this might spark an internal conversation there that could set things back on the right path without any individuals losing their job or being too strictly reprimanded. Maybe the individual mentioned would be better off and, happier even, in a different role for example, I don't know.If you took the time to read this far, thank you very much. If you are an employee or owner of Labonne's and read this far, thank you for your time and your excellent store. It really would be a 5 Star review for me if this wasn't an issue, but for my family it has become a very large one. Large enough to convince to post a review (an extreme rarity for me) in hopes of seeing things improve.Thank you again for your time and attention.
-
February 2024 by Jess marie Oliver
They have great employees there from the worked who worked at olivers at on time Jim and the ones in the kitchen they have wonderful fried chicken as well
-
February 2024 by Trish Torello
A little pricey but a great store..
-
February 2024 by patricia marino
Love this store. I will pay extra but I love the service and the timely manner I am in and out. Far outweighs going to the big stores many times
-
February 2024 by JOANN MARELLI
Great family owned grocery store ! Never had a bad experience , everyone is friendly and goes above and beyond. Shout out to Walter in produce, Sue in Deli, Cheryl the cashier and all at customer service. It's a joy to shop there!
-
February 2024 by Lola Lopes
I love this store! The produce is always fresh and beautifully presented, stockers and cashiers always friendly and helpful. The variety of goods is plentiful and well stocked. What's not to love?!
-
December 2023 by Karyn Taglia
Always friendly, been going here for years.
-
December 2023 by Yuri G.
This young man Mr. Hicks helped me so much shopping for Christmas dinner. best shopping experience I've ever had in my life. will be back to see Mr. Hicks. again and again and again
-
December 2023 by Gwenn Fischer
I'm saddened by the fact that I don't see Grotto sauces in the spaghetti isle. The brand has been my go to sauce for years. Very disappointed.
-
July 2023 by Marilyn Santucci
I don’t understand why bottle deposits are charged when no bottles are purchased?? It’s just .5 cents but just wondering!
-
June 2023 by Ruth K.
Simply the best. Best meat best service best dairy. A grocery store with a heart. Shop there every week
-
April 2023 by Joe Kilian
Those saying too expensive realize stop and Shop has 88 stores in Connecticut Labonne's doesn't even have 10 you pay more because they pay more for product but they far make up for it in customer service also they are placed in more expensive towns you want to pay less then go they're stop complaining the service is great
