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April 2024 by Cheryl Coutcher
Great service and professionalism! Brian explains maintenance report in detail.
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April 2024 by Thomas Evans
Both Brian and Conner are very knowledgeable about everything related to our a/c and heating systems. When maintenance work is complete, everything is always tested and there are never any surprises.
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April 2024 by Cheryl Wahtera
Very happy with the service we received from Broad Brook Heating & Cooling! We had three units installed today, they were on time, very professional and thorough. Would highly recommend them for your heating and cooling needs.
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December 2023 by Bryan Ghio
I was in a bind when heat wouldn't work 2 days before Thanksgiving. Dennis got here a in a few hours and quickly fixed my system. He saved our Thanksgiving!!
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October 2023 by Joyce Mccandless
We have used Broadbrook for many years. They used to service our home and now service our condo. I just signed up for annual maintenance contract...very convenient. Highly recommend.
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October 2023 by Brete Moran
Small owner run company. Very responsive. Brian and the guys did an amazing job! Both heating and AC done inside and out in a little over 1 day. Covered every inch of floor from the front door to the basement. Shoe covers on and off every time at the front door. Unbelievably neat and clean! The installation is work of art. No loose dangling wires all piping run with precision. Could not be better
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September 2023 by Ken Whitehead
FROM THE INITIAL PRESENTATION BY DENNIS,TO THE FINAL DETAILS ON THE INSTALLATION OF OUR NEW HEAT PUMP WAS VERY PROFESSIONAL.DENNIS,BRIAN,AND HIS ASSISTANT WAS VERY GOOD AT EXPLAINING HOW TO OPERATE THE NEW UNIT.I WILL RECOMMEND BROAD BROOK TO ANY OF MY NEIGHBORS.THANKS AGAIN DENNISBARBARA & KEN WHITEHEADService: Repair HVAC
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July 2023 by Patricia Chaffee
Always great service. Appreciate the communication.Service: HVAC system maintenance
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July 2023 by erich strunk
Helped me out in an emergency, so appreciative.
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July 2023 by Nathan DiScuillo
Called for an estimate for new central air conditioning, didn't even get a chance to tell them what I was calling about. Not taking new customers, they're really behind. Availability wasn't even an option. If this is any indication of how they do business I'm happy I didn't waste my time!
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July 2023 by Raymond Woolrich
Reliable and responsive. Knowledgeable and friendly staff. Great example of a small business that cares. Broadbrook replaced my HVAC system several years ago and have been doing my maintenance for twenty years. Highly recommended.Service: HVAC system maintenance
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July 2023 by Giovanni DiMaggio
They did a great job installing a new AC system in my apartment.
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July 2023 by John Sacrey
Every thing great about service call.Service: A/C system repair
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July 2023 by Stacy Jo Riendeau
Came out on time and were able to quickly and accurately diagnose and resolve the problem with our central air unit. They were professional and courteous. Thank you!
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July 2023 by Anna Jones
Dennis was absolutely wonderful! He diagnosed and fixed my unit in no time at all, he explained everything clearly, and showed me how to prevent future issues.
