8:30AM - 5PM
320 Main St, Portland8:30AM - 6:30PM
34-3 Shunpike Rd, Cromwell“The store's owner is an extraordinary person, whose dedication to both employees and customers sets the tone for the entire operation. I used to work for Mark and from the moment I joined, I felt like part of a close-knit family, where everyone genuinely cares about each other’s well-being.
Working there was a joy because the environment is so supportive and family-oriented. The owner goes out of their way to ensure that employees are treated with respect and appreciation. This is a place where hard work is recognized, and contributions are valued, creating a positive and motivating atmosphere.
Customers are always greeted with a smile and receive top-notch service. The staff takes pride in their work, consistently going above and beyond to meet the needs of everyone who walks through the door. It's clear that this dedication comes from the leadership at the top.
I left The UPS Store not because of any dissatisfaction, but for personal reasons unrelated to my job. My time there was filled with great memories, and I am grateful for the experience. If you're looking for a place that values people, both employees and customers, look no further than this exceptional UPS Store.
Thank you Mark and David for everything!”
8:30AM - 6:30PM
285 Berlin Turnpike, Berlin“Brenna was extremely helpful with my request. She took the time and was knowledgeable. We need more employees like Brenna! I will make it a point to come to the Berlin UPS Store again! Thank you Brenna...”
“Very nice FedEx store. Never a long wait and the staff are very helpful in general. Easy access from the Berlin Turnpike. Good to see people enjoy what they are doing. I've never had a package lost or damaged.”
“Hector was wonderful and really saved my day! Without his dedication to making sure my package went out safe and in a timely manner I would have had toCome All the way back out here so thank you so much!”
8:30AM - 6:30PM
1077 Silas Deane Hwy, Wethersfield“A wonderful story, all employees are very helpful and professional, knowledgeable. I only needed a notary service and they provided, educated me with a lot of information that I needed to complete what I needed!”
“Needed to have printed a 3x4 banner. The original image had very poor resolution, yet the print came out very well. Pleased with help and instructions by the associate who assisted me. Would come back again for more printing needs.”
9AM - 12:30PM 1:30 - 3PM
780 Worthington Ridge, Berlin“May not have everything a bigger post office has but Berlin is very fortunate to have a total of 3 post offices for such a small town. Gets the job done and for me very convenient”
“My print job was for a funeral program, double-sided in color. Staff was friendly and prompt. The print job looked great. They finished the order early AND folded them for me. That was so incredibly helpful and thoughtful.”
9AM - 8PM
3174 Berlin Tpke, Newington“We kicked off a marketing campaign today for our family business. With only an old flyer to work off of, Raymond and the team in the print services department at Staples in Newington were 'clutch' in creating gorgeous poster boards and advertising materials for us. We appreciated Ray's knowledge, kind and attentive manner, and speedy turnaround. They will be our 'go-to' partners moving forward! Thank you, Ray and team!”
8:30AM - 1PM 2 - 4:30PM
115 Main St, East Berlin“Stephanie has been very helpful every time I come to send my packages. She answers my questions patiently with a smile on her face. Seems to know other regulars and calls them by name to greet them. Great customer service!!”
8:30AM - 5PM
103 Main St, Durham“Awesome small town USPS. Parking isn't the best due to the building being built in the 1960's. Avoid the rush times 11:00-1:30, and 3:30. Frank and Kim are great at what they do.”
8:30AM - 5:30PM
145 New London Turnpike, Glastonbury“By far my favorite post office, they are kind every time you go, and they are extremely knowledgeable, and will help you ship something as cheaply as possible. One thing to note is a few years ago the post box in front got broken into and things stolen, and there is no camera on the front of the building! So if you’re mailing something important go inside to drop it off.”
“When I was given a call about the time window for delivery, I had to call back and speak with another woman who was not really helpful. She was adamant that the delivery was curbside, but she was insistent that they would drop it by the street. I informed her repeatedly about a hand injury and I would need it placed close to the garage because I live on a busy street. She wasn’t willing to hear what I was saying. After hanging up with her I read curbside could be close to the garage. The wonderful delivery man offered to move it into the garage which was also part of your curbside service.Please make sure you representatives know what your curbside entails, so the customer feels they are being heard and are getting the best customer service.”
“I use this post office regularly, and when I first moved into town I kind heave thought people weren’t as friendly as I thought a small town would be, but then I started talking to the people just a short conversation being friendly , and that’s all it takes. Think about it your dealing with a lot of people who just come to the counter and say maybe 5-7 words and nothing else hand a pkg over or letters , pay for them and literally walk away without a thank you or have a nice day. Think about how you would feel after 8 hours of helping people and many not acknowledging you.So the next time you write a review first think about how you treated the PERSON behind the counter!!Donna Benjamin”
8:30AM - 5PM
11 Silver St, Middletown“Had a great experience at the Middletown Post Office. I am moving out of state, but had a complicated process. Ivan was so knowledgable and helpful. He came up with a creative solution that would ensure my transition went smoothly.
Shout out to Ivan...Thank you!”
8:30AM - 5PM
32 Church St, Rocky Hill“Was here yesterday (1/23/24) for a passport renewal. Asia was so helpful and kind. Was in and out within minutes. She was so patient even during the photo taking for the passport. Highly recommended for passport applications and renewals.”
9AM - 8PM
900 Washington St, Middletown“Cashier was super friendly, price checkers were helpful comparing items, had everything we needed. School supplies for two big kids for under $60 is pretty great! ($20 of that was an Ethernet cable)”
“These guys have been absolutely incredible in the process of locating my packages. The pastfew years I have moved around the state and dealt with many post offices across Connecticut, and Portland by far cares the most about the individuals in this town.Not sure if they got a new post master or what exactly happened because when I first moved here I was having some minor delivery issues, but they seriously go above and beyond to help people out and they deserve some real recognition for it.Be a decent human when you talk to them- they’re stretched very thin, and still are managing to do their best despite the circumstances. They risk their lives daily to get us our Amazon packages and Time magazine subscriptions. Thank you guys.”