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February 2024 by Seth G
Very fast and polite during my passport appointment
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January 2024 by G S
Smaller office, usually don't wait in line long there. Friendly staff and very knowledgable.
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July 2023 by Chris Tompkins
One guy is very polite and mailing packages is fast but one lady who works there always puts on a mask and gloves before taking care of you and always has an attitude twards everyone and the boxes are stupid expensive
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April 2023 by Samantha R
Very rude staff.
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October 2022 by Steve Kay
New worker refused to look for package because they were closing when closing time was 30 minutes away.
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September 2022 by Carol Bono
Great place to shop packages
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July 2021 by amanda fisher
Waited in line for 5 minutes before I left. The girl behind the counter noticed me but kept on yapping to the guy in front of me. Terrible service (unless you're that guy ?)
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September 2020 by Keith P.
I had a package shipped priority mail 1 day I did not arrive tracking shows it left Hartford at 8.oo pm the day dBefore the post office told me that the delivery date is just an estimate now it is lost somewhere
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March 2020 by Pamela Radner
Love this post office!! Great assistance with mailing packages!
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February 2020 by J t
They never seem to pickup my out going mail, i even leave the box open with the letters in clear view sticking out, and they just put my new mail on top, they're either blind, lazy, or don't care.
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July 2019 by Rod H.
This has to be the most unfriendly customer service post office that I have ever experienced. Months ago I tried to renew my passport and was told that the lady that handled that was out of the office and would be back shortly. Came back about 1 1/2 hours later and was told she wouldn't be back until after noon. Came back around 1PM and was told that she was gone for the day. Asked to speak to the post master and lady said she was the past master, I asked her if she could help me and she said "No, I don't know how to do passports." Finally went to the Thomaston Ct post office and within 20 minutes I was all set. I especially don't appreciate a counter person there that licks his fingers before he counts back your change. Told him once I didn't want him spitting on my bills and he apologized but the next time I bought stamps there he was licking his finger. Asked him to sanitize his hands before counting out fresh change bills.
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February 2019 by Audra Trevor
These guys at the post office are knowledgeable and professional and know how to do their job. They helped in recovering my lost parcel and I am so glad I found it. Thanks guys.
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November 2018 by Sammi N.
Came in today to get passports for our family and the workers were so helpful from start to finish. Thoroughly explained how to fill out the forms and what documents we needed to provide. Both of the workers that tended to us were extremely polite and worked efficiently to help other customers in between processing our paperwork. Thank you for your help! We appreciate your organizational skills and we're so glad we chose this office.
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October 2018 by Rebecca Cyr
Love Terryville office. Polite, fast service. Knowledgeable and extremely helpful. It's the ONLY one my family goes to and I live in Bristol!
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September 2018 by Dave Morin
Never able to get a human on the phone!!! Very frustrating!!!! 😡😡😡😡
