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July 2024 by Melissa Lamprey
Trying to get through to the pharmacist is tough. This computer thing has to go what happened to call and a human picks up. I only use the pharmacy for one time meds from the ER. Quick fills. I prefer Jewett City Pharmacy for all my medications. They are prompt deliver and keep up with all my allergies to meds. I gave 1 star for the phone service. The store and the people are decent. I was in there once when Lin was being yelled by an employee in front of everyone. I felt so bad. she is an awesome employee has helped me out so many times in the store with shopping I am a huge fan of coupons and getting the most out of them as we had a house fire and every penny counts
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May 2024 by Amy Merchant
Got shingles vaccine
Pharmacist was very nice
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April 2024 by Kevin McNicol
Rude woman while trying to refill. Learn how to be a professional
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April 2024 by Matt Comeau
I try to not let the fact that “corporate” runs every store on a “micromanage” level. That being said, the store was clean, and the front counter help were pleasant. The pharmacy was understaffed at the time I went in.
I could tell the staff was stressed, just by their appearance and body language. BUT! They still were able to treat me well, and helped me as much as they could. ?
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February 2024 by Olivia Marandola
Awful. Messed up my prescription dose, never fills my prescription on time, and the man at the drive thru window is just so extremely rude. If you want your prescriptions right, find somewhere else to go.
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January 2024 by Michaela Flory
Needless to say I switched pharmacies. I went through the drive through was told my insurance barely covered any of my meds (it’s new so I didn’t question it just went in). I went to the consultation line where a woman with long blonde hair looked at me and asked what I needed proceeded to huff and ask her employee, “where is everyone?”. I told her about insurance and how I was told to come in to figure it out. She barely said anything to me besides asking me if it’s new. I proceeded to ask about on of my important meds I needed ASAP she told me it was on hold and when I asked why no response. 15/20 minutes later she looks at me and says go to the pick up line you’re all set . Ok so I go to the pick up line. The man asks me my information I tell it to him, I proceeded to ask about that medication considering I got no answer before and he said it’s on hold I ask why again and he said idk that’s. Question for your doctor I told him I had an appt just a couple days prior and she sent a prescription so it shouldn’t me related to my doctor but maybe insurance . He told me I had to go to the consultation line and I told him I was literally just there and was told to come here. Turns out THEY are out of my medication and it has nothing to do with my insurance or doctor. This is not the first time they have been out of this specific med or be completely rude to me. It’s happened more than a handful of times and I’m done with this pharmacy. The store itself is ok but the people at pharmacy need a lesson on customer service.
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October 2023 by Daniel Lowell
Very helpful plus they carry small size condoms.
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October 2023 by Lisa Dumas
We are in CVS 2 to 3 times a week. I love the coupons I get all the time. We love the techs, especially Colleen and Kiley. They are very helpful if you have a problem. Things have come a long way since we had to go there years ago. Also the front of the store especially Lin are very helpful and pleasant.
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August 2023 by Charles Salter
unorganized and extremely rude
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July 2023 by Bob Roark
Always very helpful at the pharmacy. There are two stores closer to my home but here is where I prefer to do business
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July 2023 by Jessica Berube
Clean store
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July 2023 by Edward Schneider
Great selection and service.
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June 2023 by Zack J
You better know everyone's birthday or you can't get anything done. Also the answering system is obnoxious
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May 2023 by Steve Woodruff
Called looking for the cost of a prescription and was told I had to bring in the prescription as well as my card from the insurance provider to get my cost. (a 30-minute round trip} Even though I have the prescription and card and offered to read the numbers she would not give me the price saying it could be inaccurate. When asked for the inaccurate price she told me $200.00. I then called another CVS and they told me over the phone $15.00. I would not recommend this CVS. They need to train their personnel to be customer oriented and not rude.
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May 2023 by Dawn Girard
Go to Plainfield CT CVS often I find it clean and the staff nice and helpful. My last visit there,I had a problem with my coupon and the manager Lily was very helpful in figuring it out and fixing it . The pharmacy is also very good with very nice staff and pharmacist to help you.
