Citizens Bank itself is good. I've never had any issues with it and the customer service is always great, but the ATM almost never works when I try to use it so this location loses stars because of that.
June 2021
I needed to arrange a new account for someone I help. Dana and Dan could not have been nicer. In addition, Dana was thoughtful, knowledgeable and very efficient. I wish Citizens had a location in Putnam, CT.