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November 2023 by Reno
Didn’t know I could write a review but a few years ago these clowns put in a fuel pump and made me pay for it when it was really the catalytic converter that went bad making my car go into limp mode, took them 5 diagnostic charges, two smoke tests to eventually open up the cat to obviously see it was toasted, I swear these guys are actors trained to steal money from helpless people. DO NOT GO TO CENTRAL MAZDA. THESE PEOPLE ARE TERRIBLE AND DO NOT CARE ABOUT YOU AND ONLY WANT YOUR MONEY. on top of that they wanted my car for 8am and told me they had no loaners for me for another week and a half, so I had to trek 7 miles home (6 hour walk) these people are the worst to do business with, support small businesses that actually know what they are doing and don’t just read by the book. Central Mazda is genuinely so appalling.
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October 2023 by Wendy DiRubbo
First time I experienced “no pressure” buying a vehicle! Thank you to Evan, and Mike the sales manager for making the process so easy for me. I have to say that Evan is the most honest salesman I have ever met. He’s also very knowledgeable with the different vehicles, and options of each one. I highly recommend him if you are in need of a new vehicle!
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October 2023 by kristin weaver
Lynzee was amazing to deal with. She was very helpful and has the best customer service! She made the whole experience so easy to deal with and less stressful. 10/10 would definitely recommend coming to see her if you’re looking to buy a new or used car!
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October 2023 by leo wells
Lynzee was so very helpful. She was so pleasant to work with. She’s amazing with the technology of the car. Mike was very accommodating and helpful and worked well with my husband. Wonderful dealership.
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September 2023 by Todd Bishop
I just bought a car from Lynzee at Central Mazda and process couldn't have been easier from start to finish. I called in advance and the car I was interested was ready for me when I got there. Lynzee was very knowledgeable about the details of the car. She made me feel very comfortable that I had chosen the right car for my needs. She made sure that I got a good deal on my car too! I would highly recommend asking for Lynzee if you have the chance.
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September 2023 by Kyra Holmstrup
First time officially buying a car for myself and it was a great experience! Evan was awesome and helped me trade in my truck for a good price. Really great atmosphere, Mike also helped me get a military discount on my new car. Great team there! Overall, very very happy!
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September 2023 by Colleen Wilber
Evan was a zero pressure sales person who was knowledgeable about the product and the few questions that he did not know the answer to, he quickly found or obtained the answer for me! Overall, I am pleased with my Central Mazda experience!
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September 2023 by Maxwell Chace
Evan gave us a great experience and was obviously extremely knowledgeable and passionate about the products he sells. A professional experience with an easy delivery process and no hassle.
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September 2023 by Elyse Smith
Fantastic customer service here, especially in comparison to some of the other auto brands' dealerships we visited across Connecticut. The folks (both salesmen and finance people) at those other dealerships were pushy, non-transparent, and even disrespectful when it would've paid to have good relations with their would-be potential customers. Evan, here at Central Mazda on the other hand, was a wonderful salesman in a number of ways. He had a wealth of knowledge as I asked copious questions in my search for the right car & the best deal for what I was looking for; if there were any questions he wasn't 100% sure of the answer to, he did mention that and then found the answer for me promptly. I was a bit of a difficult sell, as I had another brand competitor's option in mind and was on the fence at first so I was open about any criticisms I initially had about the car, but he handled this gracefully. He was very kind and respectful, made me feel comfortable and not pressured in my car search, acknowledged and then reassured me with any doubts I had in the process, and most importantly was full of patience! I was there for a grand total of about 5 hours before finally deciding on the car (yes, I was that extensively meticulous), and he & the sales manager Mike sat patiently with me with great attitudes and even some good light-hearted humor through the whole process of even an extra test drive, negotiations, navigation of the monthly payment calculations, car specifications, and more. They really knew their stuff and respectfully communicated it all until I was confident enough in my decision to move forward with a Mazda vehicle, which I am very happy with. Also made sure my dad and I had something to drink, were comfortable on the hot day we were there, etc. One thing I do wonder about is the sales manager Mike's hairstyle which struck me as a bit strange... But that could be overlooked for the great service I was provided. All in all I would definitely recommend Central Mazda, 10/10!
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August 2023 by Heidi Davis
We had a seamless transaction with Michele. She was friendly and personable. The entire process from choosing, taking a test drive and signing paperwork (including with the finance department) took about 3 hours. We actually enjoyed our time there because the entire team was knowledgeable and enjoyable to talk with. Sometimes dealership personnel are overbearing and our experience was really wonderful. We plan to go back in a few months when our other car lease expires. Thanks Michele!
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August 2023 by Sarah Marsland
Had a great experience with Evan and Mike. They were knowledgeable, patient and efficient. They answered all of my questions and I did not feel pressured. Mike also has great hair. I am really happy with my CX-5!
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August 2023 by Mr. Wonderful
We had a fantastic experience buying a new CX-5 at Central Mazda. Mike the Sales Manager and Frank were a pleasure to work with because they were friendly and accommodating without any pressure. We negotiated and agreed upon a price on the phone, and the process was seamless and easy when we showed up to sign the paperwork. We drove there from RI and it was well worth the trip. I highly recommend Central if you're in the market for a Mazda. Thanks, guys and keep up the good work!
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July 2023 by Nivethitha Thirumurthy
I was here today to get my Mazda 3 . The whole process was quick and easy. Frank and Michael helped me with everything which made everything so easy. Overall it was a great experience getting my first car?. Happy client
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July 2023 by Bonnie Chomsy
Thank you frank for awesome salesman I recommend to everybody he a awesome guy very friendly please come down see Frank if you want to drive mazda....
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June 2023 by Troy Warner
Had an appointment for 11 car didn’t get touched until 11:45 after me asking what is going on. 2 other customers who were before me ended up getting their keys and leaving. Looked like the workers cared more about cig breaks then working on the cars.
