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November 2023 by Patricia Perrone-Charmatz
U-haul rental, last minute!Walked in and got " the biggest one they had" moved everything in one short trip! And it only took 4 hours to do thanks to a great group of people!
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October 2023 by Amanda Mimande
We needed to have our 5th wheel camper towed and were having a hard time finding someone to do it. We were happy to find them. I’ll start this by saying the tow driver was great. He got the camper from point a to point b with no issues and was so very nice. It was a difficult one because it started on a steep driveway, which is why we had been turned down for service a few time with fears they might damage our camper. He did an excellent job. However whatever they have going on in the office needs fixing. When I called I was quoted $240/hr, which was about what we figured to pay to move it 20 minutes away. The day of our appointment I had to wait over an hour. When I called in they had been at a car accident, but no one called me to let me know. Why even make an appointment time? I had the time, but what if I hadn’t? Also when I did call I was then told that it was 240/hr - TWO HOUR MINIMUM. So this tow ended up being double the price we thought. And we had gotten quotes from other places, so this really wasn’t a reasonable price. However, after having such trouble getting a place to do it I just bit the bullet and did it. I would have called somewhere else and got a price had I known, though. My experience with whoever answers the phone there wasn’t great. No complaints about the actual service, and I’m thankful it was done. But man. Get it together.
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October 2023 by Danielle Verboski
Scott, his wife, and team were helpful to me in a pretty complicated situation. Very thankful for them and I’d highly recommend them to anyone.
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July 2023 by Garry Loomis
So far so good, My 3rd experience with CDLS , been very helpful with good advice and all my repairs have been ? % I will continue using them and keep you posted, Loomis Logistics LLC
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July 2023 by Sam Sladoje
We agreed they would tow our unit to our shop and agreed that I will call them back to set it up. I called from Friday until Monday and they didn't want to pick up our call. When I finally did reach someone they said they would call me back as soon as they got in touch with Scott. Again we waited and when I called they said Scott said he couldn't do it and we lost more time waiting for nothing. It would be appreciated if you would at least say you can't get the job done instead of not answering the calls.
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June 2023 by Gregory Mitchell
Was in an accident & next day went to this place after the vehicle was towed and told was undrivable via pictures. We were told to not go through the insurance, that they will total the car no matter what and wanted to charge 500 almost 600 dollars for moving the vehicle 15-25 ft off the grass, insurance said this was insane and so did other companies and called other tows to attempt to remove the vehicle from the property and multiple places said they would NOT associate or even go near CDLS. I took this to heart and CDLS was called and went to get my things and plates from the car to turn over to insurance, the owner cut my mother off mid sentence and asked for her DL after being told insurance will cover the fees and collect the car. When I was grabbing our stuff from the vehicle; I would assume a driver was watching over us like an eagle and made us uncomfortable a bit and didn't seem to like the fact I inspected the frame, under the hood & poked and prodded within the engine bay to inspect damage. After this; I concluded there was mainly body damage evidently present and no mechanical failure via the looks since the bumper absorbed the impact however I do not know for sure. Would not even think about repairs there. Do not recommend for anyone after this experience unless you want to be upcharged.
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June 2023 by Robert Gamache
Called to report a reckless driver and they couldn't care less. Guy was too busy to even come to phone. Driver going over 80 mph on the highway and switching lanes while carrying a car.
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April 2023 by Jennifer Coomey
I can't speak on the drivers or mechanics-this rating is for the woman who answered the phone. She is very short & rude. My kid had his vehicle towed and it was being held there. He (my son) is a good communicator and usually handles things on his own but, that woman has a horrible attitude and gave him a very hard time. He was unable to get all the information he needed from her. I called after him and she first told me that she cant share the information. Then I explained that he already called and he didn't get all of his questions answered. She was offended and claimed that she definitely told him everything he needs to know. I told her that he doesn't know the cost of keeping it there after speaking with you and her response was, "I don't know the cost of holding a vehicle, that's not my department." When I asked that she connect me with the person who can answer my questions she responded to me as if I was being rude. Assertive, probably but, I was not rude. Unfortunately, you only need a tow in a desperate situation so everyone just has to deal w/ her horrible customer service. The guy she patched me through to was great. He answered my question and told me to have a nice day. Seems to me like she's just making them look bad.
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February 2023 by Todd Sabourin
Friendly and knowledgable staff, eager to lend a hand with any of your automotive needs. A relatively new entity in this area, coming from Plainfield, where they previously enjoyed a loyal customer base and a good reputation. They're just starting to make a name for themselves in a new area, but from what I can see and what I gathered from chatting with the man at the front desk, this is a company that will continue to grow to offer a variety of services and a place where you can expect quality work at a decent price.
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February 2023 by Mathew Chmura
Brought my tractor trailer there for a PM and a few minor repairs.. work was done quickly and they even gave me a lift home and back to pick it up.. awesome service.. Bringing my pickup there next to replace oil pan..
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February 2023 by Michael Cyr
Great people ! Went out of their way to help me one night ! Highly recommended anybody that needs a tow or road service to call them
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February 2023 by Mandi Corey
They are very rude! My fault my car was towed but it was my first time dealing with this. When I called to ask what was needed my payment is all I was told I needed, only to find out it's not. The guy behind the counter was very bothered by any questions I had and even hung up on customers not in his service area stating he didn't care.
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January 2023 by Mike Gary
Folks were awesome. Best service I've had from a tow & repair service since being in the trucking industry. They went above and beyond. Making sure I had hotel accommodations the whole nine. Not to mention they didn't price gouge.Thanks again CDLS
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November 2022 by Zach Fox
DO NOT DO BUSINESS WITH THESE FOLKS! They hit my car with their tow truck while my car was parked at the dealer for general repair. It is now 2 1/2 weeks later and both their insurance company, the dealership and myself have tried over and over again to get the information from CDLS to get the car fixed and have received nothing but push back. When I tried to call them they lied about when they started to investigate the claim and even hung up on me. Yes I was not happy with them but I was professional. In speaking with their insurance company they are are not getting any cooperation either.If this is how they handle things that are 100% their fault imagine how they run their business.BEWARE
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November 2022 by Jeffrey Minghella
Absolutely saved the day. We broke down out of state in there area. They were quick to get us help and provide a solution to our predicament. Thanks again for your help.
