Advance Auto Parts provides excellent customer service with very friendly, polite, and respectful staff. Employees are knowledgeable, helpful, and courteous, ensuring customers feel calm and supported. They are careful to part match every single item so customers will not have to come back. Many describe it as the best customer service they have ever encountered, showing great kindness and creating very satisfied customers.
Family of four were broken down on 395 at exit 29, 2 autos and a rv. The boys were so polite while I was panicked trying to figure out what was wrong with our truck. Thank you for keeping me calm. I ain't forget your kindness in my time of need.
May 2024
All questions were answered . Staff took his time explaining about my lawn mower situation. Made great suggestions.
September 2023
Very friendly staff. The employee who helped me made sure to part match every single part I ordered so I would not have to come back.
