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October 2023 by Brandon Tingley
Absolute CLOWN shop. Just received my order from this shop and it was faked. They REFILLED an empty, or fake labeled bottle of "Lost Dream's Pebbles Cheesecake Step 06"(there's noticeable differences between it's label the one on my real bottle that I have still left), and intentionally tried to scam me with some candy-ish flavor THAT ISN'T EVEN CLOSE TO SIMILAR! Also was charged by a vape shop who has the same address that's listed for this company, but it was called White Buffalo. So he must use this shop name, "The Steam Co" to scam people under so reviews like this one don't fall back on his actual Vape shop location, White Buffalo. There is NO question, it isn't even close the fake flavor he(or She) sent isn't even a cereal flavor, much less the correct one. Will update if it gets handled by them.
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September 2023 by Google user
Great shop. Very down to earth and knowledgeable staff committed to providing quality products instead of just junk, like so many other vape shops. Hands down the best vape shop I've ever been into!
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September 2023 by Joshua Bochman
Great shop. Very down to earth and knowledgeable staff committed to providing quality products instead of just junk, like so many other vape shops. Hands down the best vape shop I've ever been into!
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July 2022 by Brooke Asher
I had two bottles of juice that never came and Derek got two new ones to me in a matter of days! Super polite and helpful
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December 2021 by Paul Park
Derek was super helpful, got me set with everything I needed and made excellent recommendations.
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July 2021 by Melissa T
Excellent online experience and customer service. Their vape juice tastes great. Ships quick every time!
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July 2021 by Gary Oakes
have only ordered on line, great i mean great e juice. always pleased with the service
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May 2021 by Annette Laplante
Excellent Customer Service! Thank You Derrick!Something that is rarely seen anymore....if they dont have in current stock they will get it for you if possible ....?
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May 2021 by Jacqueline MccGrath
Great service, they are the best
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August 2020 by William DiStasio
Anna is the bomb!!She's always super helpful and answers any questions I have quickly and knowledgeably.Since finding this vape shop, I only go there now. Great service, great selection, great prices, great employees and its clean and attractive inside.Yes, FIVE great big stars!!
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August 2020 by Mike Arpey
I am extremely disappointed......that I didn't discover this company sooner. Placed an online order. Had a question, and Adam got back to me quickly. Super accommodating. From a customer service standpoint, these guys have been great.As for the product, great flavor, great throat hit, doesn't turn into black tar in a coil or on your cotton (i use a couple different mods, and cotton bacon cotton in my squonk). Which is especially impressive in the chocolate flavors. Shows they don't use poor quality base chems.Here's to a long relationship!CheersM
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July 2020 by Aaron Lord
Very friendly and helpful staff, would recommend to anyone
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July 2020 by Angel Rodriguez
Great vape shop and Ana knows what she is doing
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July 2020 by Scott Matlock
Great selection. Clean.
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March 2020 by Randy B.
Absolutely the best Vape Store in Connecticut by far. Pharmaceutical grade Vape blend crafting, Associate Products, and Vape Gear; this place has it all. Great prices, excellent staff, and a welcoming environment... it doesn't get much better than The Steam Co. Seriously! I personally recommend the Super Creamy Butter Mints: oh so smooth and minty fresh :-)!
