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October 2024 by MM
Was visiting from South Florida and decided to stop in and purchase a pair of Iron Rangers. Maryanne got me measured up to make sure I got the proper size boot for my feet. They were a little tight at first (as I was told they would be). Now they fit perfectly after 2 weeks of consistently wearing them. Thank you Maryanne and Red Wing boots. Definitely recommend going in and letting them size you properly for these boots.
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September 2024 by Dawn Sanders
Great customer service! Andrea is amazing!
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August 2024 by Bladimir Sanchez
Very friendly and they work with a customer
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July 2024 by Luke
Extremely nice staff, was super useful and really put up with me trying on all the different boots. That being said, RedWings are probably the most uncomfortable boots I’ve ever owned. For boots that cost $230+ they should be a match made in heaven, but they’re not. Unless you spend an extra $40+ on inserts these boots will tear your feet apart.
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May 2024 by Omar Nunez
Excellent service
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April 2024 by Tyrell
Very helpful and knowledgeable and understanding. Knew based off my employment what I needed and how to handle.
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February 2024 by Vince J
The saleslady was very nice, patient, and helped me find the right product on several occasions.
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November 2023 by Edward Alfveby
Professional quick and easy purchase
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October 2023 by Thomas Peck
excellent service, knew her shoes and what would be besr for me
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August 2023 by Jay Sanderson
A friend told me about the product, I went in to try some on, they ordered another for me to try on, and I love them..got some orthotics and my feet have never been happier!
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May 2023 by Jerry V.
I bought a pair of shoes for work, took them home and wore them around the house. At first they were comfortable but as the day went on they began to bother my feet, left one specifically. Went to take them back for an exchange to which the woman behind the counter said they couldn't be returned after being worn, this would be good information before paying for them. These are Red Wings not a cheap pair from a department store, she just kind of shrugged. Her attitude is why I'm writing this review, when I said that I would not be back she replied with, "have a nice life." I've had red wings before, a very good shoe, but with 0 customers in the store not to mention just wanting to exchange them, I think the person could be a little more receptive.
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April 2023 by Harry O
Always get my work boots there they last me 2.5 years. What is nice you can have them water proof and new laces at no cost usually do this after construction job Finnish.
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December 2022 by deymer borja
This doesn’t deserve 1 star Manger with the red hair is extremely rude and racist. Don't come to the orange CT store.Was told "this isn't Walmart" this is redwings very unprofessional
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November 2022 by Dan B.
Took my son there to buy him boots for his birthday. Angel was very helpful and we selected boots. When asked if they still give a union discount Angel said yes. I needed to show them the card. I said my son doesn’t have his card yet he’s an apprentice and hasn’t been sworn in yet. That’s when the manager Andrea got involved. She would not give us the discount. A letter head from his union showing his school hours was not good enough.I myself bought plenty of boots there and used my union card. BUT I was told they are my sons boots and I can’t use my card. Hard to believe this is the way she treats customers.A $300 pair of boots and a little $15 dollar union discount she lost the sale over.I called customer service and made a complaint and customer service was shocked. After I receive my $75 voucher and get his boots in the newington store. Definitely not at the Orange store.Just waiting for the district manager to call me.The only good thing that came out of it was my son was able to see how I handled the matter in the store like an adult. Didn’t raise my voice, wasn’t rude and wasn’t disrespectful.The Customer is always right even when they are wrong!
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November 2022 by Paul Bonvini
Tiny store, drove past it twice! ?. They do not carry every model unfortunately. I assumed a "company store" would have everything. It turned out ok...nice pair of people working there and I found a boot model that fit my needs.
