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February 2024 by eric h.
we had tires shipped to the store to get put on our vehicle. fed ex delivered the tires and they told us the tires never got delivered to the store. we had proof that the tires were delivered there and they told us they got delivered to the wrong address. after starting a investigation with fed ex 4 hours later the store finds our tires that got delivered to the store. I had four different employees tell me that there was no way the tires were there. so I had to drive back home 45 min. away and go back the next day to get them installed. and they didn't even discount the installation for the tires. very disorganized place would never use this place!!!
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February 2024 by Juan Manuel Cebrian
Great serviceOne more time was a good experienceAnd I really want to thank Luis ,Alexa , Gregory and the whole team.They really help me out with my problemsAnd always very kind and professional
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February 2024 by Chris Knowles
Very friendly lady behind the counter.
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February 2024 by Deborah Stephens
So helpful and efficient and kind and patient
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February 2024 by kevin harrison
Stay away from Pep boys
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January 2024 by Christian Castro
The work was completed in the time frame I was given upon arrival, however considering I made my appointment weeks in advance, mounting and balancing 4 tires should not have taken 2 hours. I might as well have showed up at my own convenience.
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January 2024 by Mary tenBrink
Very quick and Alexa got me approved for financing while I waited.
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January 2024 by Tony Dicocco
In and out with ease
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January 2024 by Dan Depalmer
Good location for the most part, always have taken care of me! My most recent experience was not all to great through! I picked up a nail in my tire and put some slime/fix a flat in the tire to seal it up so I could get through the day & get to the location to have it patched. When I arrived everything was going well until I told them I put a sealer in the tire. They had informed me that, the tire could not be patched due to this reason. In other previous experiences, I have come to Pep Boys as well as town, fair tire with a tire sealer inside of the tire so I could get there to get it patched and it was never a problem. The point of these products is to allow you to temporarily keep your tire going until you can get it repaired, but it seems as if they did not want to repair my tire possibly because they did not want to clean the product out of the tire but due to this, my experience was not very great and I do know tires and cars therefore I give a 1 star review and will not be revisiting. Called another tire shop that said the will patch the tire for me no problem.
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January 2024 by Riley Smith
Great experience I was in and out fast and for the amount of service I got a great deal
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December 2023 by paul blart
Took my car here to get my breaks and rotors changed. First off they lied about their pricing. They told me it’d be about $500 to get the parts and labor. By the time they rang me up they charged $920. Additionally, They gave my car back with the LTA, parking break, and Pre-collision system malfunctioning. I talked to the manager and told them about the new problems and they said only Toyota can fix it. They made it sound like it was just a software issue and a quick fix. Toyota said they incorrectly installed the brakes and failed brake booster assembly which cost me about $2,000 of repairs. Don’t ever take your car here because they clearly don’t know what they are doing and don’t take accountability in their work. I’d give them zero star rating if it was an option.
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December 2023 by Shakara Vines
Negative experience lied about service & pricing!
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December 2023 by Andy Glick
Overall good service. Price was really good and I'll use them again when it's time
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December 2023 by Manuel Soto
Alexa and the team at this location was great. They were very friendly and easy to work with. I had two cars come in for all 4 tires changed and altogether it only took about 3 hours.
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November 2023 by Marvin García
Very timely service, my tire was fixed and they kept me informed through the entire process
