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April 2024 by Stan Stanley
The staff are all extremely knowledgeable and caring. I have used them for years and there’s no one else in CT with their expertise.
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April 2024 by Zachary Arvan
Company is trying to sue me for a boot that was supposedly covered by insurance. I wouldn’t have taken the boot if insurance didn’t cover it. Walk in clinic claimed my insurance covered the product.
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November 2023 by Michael Overton
Med-Aid is very unprofessional to deal with. STAY CLEAR OF THIS COMPANY
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January 2022 by Stephanie Pietrosimone
Reviews are very wrong - these are some of the most caring, talented people. Top notch - My husband's leg braces are always correct and well maintained.
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January 2020 by Cathleen McKay
My husband called a little over a month ago to pay for a wrist brace I was given at my doctor's office. He called at 4:50 to make the payment and was told that the computers were already shut down. Unfortunately for the combative and exceptionally rude woman I spoke with(who is most likelt the culprit that wouldn't take the payment), all calls made on our phone system are recorded. We would have been happy to make the original payment, not nearly $100 more because of sheer laziness. Now? Med-Aid LLC won't see a penny from us. Have fun with that.
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January 2019 by Cie Oflove
Customer service needs improvement also please check what their billing your insurance company they are above and beyond customary billing and their billing practices need to be investigated
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January 2019 by PyrotheEvilPlatypus
Billed me $155 for a splint that retails (same make and model) for $30.
