Stop & Shop is a well-established neighborhood grocery store with over 100 years of history, serving communities across Connecticut, Massachusetts, Rhode Island, New York, and New Jersey. The store offers a wide selection of fresh produce, baked goods, and a clean, modern shopping environment that customers find very appealing. Its employees are generally friendly, respectful, and helpful, with some staff members going above and beyond to provide excellent service. Customers appreciate the store’s layout and cleanliness, describing it as an "A" store with a great shopping experience. Stop & Shop provides flexible shopping options, allowing customers to shop in-store or online for delivery or pickup. The online pickup service is highly praised for being smooth and efficient, with some customers noting that their orders are ready in under 10 minutes. The store also has a loyalty program called GO Rewards, which offers personalized deals and points redeemable for gas or groceries. Beyond shopping, Stop & Shop is committed to fighting hunger through programs like the School Food Pantry. Customers also enjoy the friendly atmosphere, with some mentioning the pleasant customer service from specific staff members. While the self-checkout stations have room for improvement, overall, customers have a very positive view of Stop & Shop as a clean, friendly, and convenient grocery store.
