O'Reilly Auto Parts store #5295 in Old Saybrook, Connecticut is a go-to place for car parts and needs. The store offers free services like battery testing, wiper blade and bulb installation, and Check Engine light testing. They have a good selection of parts, tools, and accessories, which is much better than other stores. Customers report an excellent experience and call it the best auto parts store experience they have had. The staff and manager are described as absolutely helpful, lovely, and amazing. They provide great phone help and counter help, answering all questions and offering additional advice. While some feel the prices are a bit more, they appreciate the car battery warranty. The manager is always on the floor helping customers and greets everyone with a smile, making customers willing to return and travel to visit this store.
Zach was such a big help to me today, had a complicated battery change and he made sure it got done! Thank you so much phenomenal customer service!
July 2025
Just had a bad battery in my car brought it to O’Reilly auto parts old Saybrook Zach the manager helped me out. The battery was nine days past warranty and he switched it out. No problem. Excellent experience O’Reilly auto parts in old Saybrook is my go to place for all my car part needs.
July 2025
The BEST auto parts store experience i have had. Thank you all for having Zach here. Amazing manager who answered all my questions about my new battery, and even helped me with additional advice. Will for certain return to this location!
