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April 2024 by James Ryan
What a great visit to The Mattress Firm in Old Saybrook CT! The young man there, Tom, did a great job showing us all our options and helping us find our perfect mattress! We will be back next time we need to find the next bed we’ll need!
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April 2024 by Andrina Monte
Excellent customer service, very personable, great experience, looking for are to a good nights sleep on our new Stearns & Foster bed ?
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April 2024 by Jack Sheffy
Tom was extremely helpful in explaining all of our various choices. We appreciated all of the time he spent with us to make the best possible decision for our needs.
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April 2024 by Amy Baird
Tom graciously welcomed me when I walked into Mattress Firm in Old Saybrook. He then helped me find what I was looking for in a highly competent and informative manner. I couldn’t be happier with the mattress and box springs I chose.Thanks, Tom.
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March 2024 by Kelly Downie
Today we had Norman and Tom help us! Both were extremely knowledgeable and helped my husband and I find the right mattress for us (& the dog ?)It took time, but when making a big purchase it’s important to know what you’re buying.Another happy and confident purchase!
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March 2024 by Sue Imperati
I was impressed with the salesman, he wasnt pushy pushy, he asked what i wanted/needed and did a great job at finding me a mattress that would support my back and not hurt my wallet
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March 2024 by Marc DeLise
Norman was professional and communicated well. He showed us several options, shared his opinion and let us come to our own conclusion. We highly recommend him!
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March 2024 by Michele Lester
Excellent customer service, Norman was Fantastic! Very knowledgeable, pleasant and easy purchase. A+
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March 2024 by Shawn Murray
I was helped by Tom, a wonderful sales associate. I had my needs understood and in no time at all Tom had found me a perfect match. I never felt any pressure and would buy here again!
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March 2024 by Brooke R
Very knowledgeable, great customer service
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March 2024 by Benjamin James
Easy transaction, helped me find the exact right pick for me and my wife. The agent, Thomas , broke down the science of sleeping in terms I could relate to and understand. Then helped me apply my sleeping issues to the bed most suited for my needs. Stellar service!
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March 2024 by Michael P Morrissey
Excellent experience with Norman and Tom. To me, it’s all about the service. The mattress is the mattress, I know what I’m here for. Whether I buy or not depends on the service. Well, I bought.
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February 2024 by Fred Roscoe
Tom and Norman provided very good advice and information and were extremely helpful and professional.
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February 2024 by Rich Balducci
Maxine was amazing. She answered all of our questions, and then some. She never appeared to be pushing us toward anything we did not care for. That made us comfortable with moving forward with our purchase. Norman was also helpful, polite and knowledgeable about the questions we asked him. His demeanor was first class.I would recommend your business to others with people such as Maxine and Norman working there
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February 2024 by Diane Volz
Norman was an excellent guide for helping us to choose the perfect mattress . He was courteous, knowledgeable and answered all of our questionsCouldn't recommend him more. Thanks so muchGary and Diane