-
May 2023 by Joel D
Phenomenal customer service. I feel like Lou is family after one visit.
-
December 2022 by Alycia Loflin
My husband and I use Lou for all our personal and business vehicle repairs / improvements (let's just say there have been more than a hand-full). Honest, fair, quality workmanship. We recommend Lou to all our friends and family, wouldn't go anywhere else!Services: Painting
-
October 2022 by Ron Jon
This is our third time bringing a vehicle to Lou’s for minor body work. Each time we have been given a thorough explanation of the work needed and a reasonable quote. Each time we have picked up our vehicle in the time specified with the work successfully completed and have paid exactly what was quoted. What’s not to like?Services: Painting
-
October 2022 by Craig Wilson
Flawless work with over and above customer service. I can highly recommend Lou’s without any hesitation. My car looked like the day it was new.Services: Painting
-
August 2022 by Mandy M
HUGE thank you! Stopped in with a weather stripping issue to my sunroof. Two of the most wonderful guys came out & had my issue fixed in 5 minutes. Highly recommend.
-
July 2022 by Janice Tirinzonie
Great job done by Lou on my Tacoma truck! Quality work and great price.
-
May 2022 by Carol Perrone
Lou has working on three of.my vehicles and does a outstanding job. Couldn't ask for a better job. Highly recommend
-
October 2021 by Sinco Steendam
Good business like the way it used to be done. Honest, straightforward, affordable. It's not common find that experience in today's culture.
-
June 2021 by Marc McDonough
Great family run business that provides great work at fair prices. What else could you ask for from an auto body shop? Honest, hard working people that get the job done on time and on budget. Strongly recommend.
-
March 2021 by Kim Millette Fromme
Beautiful job on my car! Lou and Theresa I am so very happy with the service you gave me. So prompt and professional. God forbid I have another fender bender, but if I do..... you will see me!! Thanks again. ?
-
February 2021 by Todd Higgins
Very thorough. friendly, honest local shop. The work performed on my wife's 428 was spot on. My buddy CR recommended Lou, and now I do too.Go with Lou's and you won't go wrong.
-
December 2020 by Laura V.
When my friend recommended Lou's to fix a very bad car-door dent and side scratches I had to pay out-of-pocket, I said, "Are you kidding? Drive 40 minutes just to drop the car off? And then have to drive back. And then a week later drive back to Old Saybrook and drive the car back home?" and she said, "I think Lou's is the best place in your situation, really." So I took the Mercedes for estimates in the Wallingford-Meriden area and every single one said they would have to replace the door and as the estimates climbed higher and higher it started to seem like a good idea to take a drive to the shoreline for lunch and stop in at Lou's. Well, in this crazy Co-Vid world, actually seeing a live and in-person anyone outside of my house is a treat, but Lou and his wife, Theresa, are darling. (Darling because they are Buffalo Bills fans.) Seriously, Lou is in equal parts artist, perfectionist and engineer and what he did with my car still has me gaping--particularly since he saved me almost $1,000! Theresa, like her husband, is charming and knowledgeable and a delight to interact with. We also took our very high-mileage Mercedes wagon to Lou's and after fixing little dents and 100 scratches and one place where rust was starting, we brought our beloved wagon home looking like it did in 2006. Am just thrilled. (Sending them 2 Bills face masks right now for Christmas)
-
August 2020 by Stephanie Thrower
I was hit by another car while visiting from out of state. Lou was fair, quick, and easy to deal with. His office walked me through the process, made sure my rental car was a smooth pickup and my repair was ready sooner than expected. Lou did a terrific repair job, returning my car to me clean (inside and out) and even giving my tires and fluids a quick check to make sure I was good to go. The repair was excellent, but the service was even better.
-
June 2020 by Frederick Rathbun
Thanks for 8 months of waiting for nothing .. never again
-
June 2020 by Jan C.
Lou's is honest, efficient, and affordable. You couldn't find more down-to-earth people with whom to trust with your vehicle. Run-- don't walk-- if you need any kind of body work. Lou will save you a lot of cash!
